Kelia House | Page 3

Ms. House kept me in the loop about part status and she’s a great person. Knows her stuff and is empathetic, thank you. a great person. Knows her stuff and is empathetic, thank you. More

by TOM.POCIUS Verified Customer Verified Customer

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Outstanding service and attention by Keila. Good knowledge and information about the process answer experience. Good knowledge and information about the process answer experience. More

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Every time I come here, I have an excellent visit. They have a fancy free Bevi water machine, fancy free coffee machine, multiple TVs, outside lounge, and everything is so clean and beautiful. Also, e They have a fancy free Bevi water machine, fancy free coffee machine, multiple TVs, outside lounge, and everything is so clean and beautiful. Also, everyone is very professional and nice! Some times I think about just coming and hanging out lol. 6stars!!! More

by MIKEZAFIRIOU0 Verified Customer Verified Customer

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Volkswagen of Downtown Chicago’s service department was fantastic—quick, professional, and kept me fully informed throughout! fantastic—quick, professional, and kept me fully informed throughout! More

by Ashleynowacki89 Verified Customer Verified Customer

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Her service was very good. She greeted me nicely you deserve a 10 for her good customer service She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON Verified Customer Verified Customer

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This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy over text to see the services needed and allow me flexibility to choose next steps. Highly recommend. More

by DBARTLET0 Verified Customer Verified Customer

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Kelia and Fred gave me courteous and professional service. This time went way much better than previous experience. service. This time went way much better than previous experience. More

by julio4220 Verified Customer Verified Customer

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Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More

by SSBICAK Verified Customer Verified Customer

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Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More

by WENDYNELSON3 Verified Customer Verified Customer

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Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More

by Yaghmour group Verified Customer Verified Customer

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