Kelleigh Congdon
Kelleigh Congdon at Treasure Coast Lexus
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Kelleigh Congdon | Page 2

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
198 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.8

198 Reviews

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198 Reviews of Kelleigh Congdon

March 24, 2024

Dealership Rating
Employee Rating

Nice helpful understanding, he knows his stuff great dealership shows you what you need is the option to decide if you want to do it is no pressure but well informed More

by superdtomlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Seifert , Howard Kent

Mar 25, 2024

Treasure Coast Lexus responded

We're glad to know you had a positive experience at Treasure Coast Lexus! Our team always aims to provide well-informed and pressure-free service. Thanks for the review, we appreciate it!

March 21, 2024

Dealership Rating
Employee Rating

My car still wasn’t fixed right,that was the third it went there. It’s been a week and they don’t even call me to let me know what’s going on More

by Jeannie williamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Treasure Coast Lexus responded

Jeannie, I'm sorry to learn about your ongoing car issues and the lack of communication you've experienced. This isn't reflective of our commitment to customer service or quality workmanship. We'd like a chance to make things right - please reach out directly so we can discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 11, 2024

Dealership Rating
Employee Rating

The Dealership it self is great and centrally located. The service that was rendered to me was good UNTIL i noticed that the basic 90,000 mile service was not completed after spending $740.00 once i calle More

by TANITAGUTHRIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2024

Treasure Coast Lexus responded

Tanita, thank you for speaking with me. We are planning to pick up your vehicle on Friday and intend to resolve all of the issues we discussed. If you require further assistance in the meantime, please be sure to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 06, 2024

Dealership Rating
Employee Rating

This is the fourth car I’ve gotten from Treasure Coast Lexus. They are a great local dealership that caters to their clients. My rep Howard Kent is the best in the business. He is knowledgeable, courteous More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Burruano, Howard Kent

Mar 07, 2024

Treasure Coast Lexus responded

Steve, it's fantastic to know you've had consistently great experiences with us at Treasure Coast Lexus. We're glad Howard has been able to provide the top-notch service we strive for! Enjoy your new car and thank you for being a loyal customer!

March 05, 2024

Dealership Rating
Employee Rating

Kelleigh provided consistent and reliable professional service. When issue became more challenging than anticipated, she continued to problem solve until she and service team were able to provide a relia More

by mwolfland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Treasure Coast Lexus responded

We're glad to know that Kelleigh and our service team at Treasure Coast Lexus were able to provide you with a reliable solution. Your feedback is greatly appreciated, thank you for sharing your experience!

March 02, 2024

Dealership Rating
Employee Rating

I wouldn't have purchased my Certified Pre Owned Lexus if David Seifert wasn't there to manage the service of the vehicle. More

by OLDMANHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Seifert

Mar 04, 2024

Treasure Coast Lexus responded

We're delighted to know that David Seifert's excellent service made your experience at Treasure Coast Lexus a positive one. Enjoy your Certified Pre-Owned Lexus!

March 02, 2024

Dealership Rating
Employee Rating

Great service department. Sales suffers from managements desire to play price games with long time customers. Sales professionals are great but management lost a sale to m More

by CHUCK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Treasure Coast Lexus responded

We appreciate your feedback and are glad to know our service department met your expectations. However, I am sorry to learn about the pricing issue you experienced with sales, we always aim for transparency in all transactions at Treasure Coast Lexus. Your comments will be shared with management as part of our ongoing efforts to improve customer satisfaction. Thank you again, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

February 26, 2024

Dealership Rating
Employee Rating

They have care for the best for people good experience environment thanks for your support More

by ROBERTSIMMONS772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Treasure Coast Lexus responded

Thank you for your kind words! The Treasure Coast Lexus team is here to help with any future service needs!

February 25, 2024

Dealership Rating
Employee Rating

Scheduling was easy, service was good and efficient, and my Lexus rep, Kelly, was friendly and very helpful! Thank you! More

by sandrapike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Ramnerine

Feb 26, 2024

Treasure Coast Lexus responded

We're glad to know that you found our scheduling easy and serviceefficient at Treasure Coast Lexus. It's great to see Kelly was able to assist! Thanks for the positive feedback!

February 21, 2024

Dealership Rating
Employee Rating

Fantastic service! Kelly and Howard take great care of us! We love having our RX350 serviced at Treasure Coast Lexus! More

by Charlene Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Kent

Feb 21, 2024

Treasure Coast Lexus responded

Charlene, we're delighted to know that Kelly and Howard provided fantastic service for your RX 350 at Treasure Coast Lexus. We appreciate your business and review!

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