Kellen Poto
Kellen Poto at Casey BMW

Kellen Poto

Salesperson

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
204 Reviews

I take pride in going above and beyond my client's expectation in helping find the perfect vehicle to best fit their desire and needs.

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.9

204 Reviews

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204 Reviews of Kellen Poto

May 02, 2026

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Employee Rating

Kellen Poto is a BMW expert. He made purchasing our new BMW a uniquely enjoyable experience. He is patient, kind, and respectful. We spent an entire Sunday afternoon together and More

by LP
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

April 30, 2026

Dealership Rating
Employee Rating

The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my ex More

by Christopher
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Purchase Time
Finance Experience
Recommend Dealer
Yes

April 25, 2026

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Smooth process! Kellen is excellent to work with. Everything was very transparent and I felt the dealership valued my time. I was able to have most things completed More

by megan
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

March 24, 2026

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Employee Rating

The dealership and Bobby were a pleasure to work with! They went beyond the norm. More

by Sjlous3
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Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your kind feedback. We are delighted to hear that both our team and Bobby made your experience such a positive one. Going above and beyond for our clients is always our goal, and it is wonderful to know Bobby helped make your visit enjoyable. We truly appreciate you choosing Casey BMW Shawn Casey General Manager

March 20, 2026

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Kellen was great. I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting a More

by Mymay2020
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

Apr 13, 2026

Casey BMW responded

Thank you for sharing your experience. We are delighted to hear that Kellen provided such knowledgeable and attentive service throughout your visit. It is especially rewarding to know that his dedication made such a positive impression that you chose to return so soon for another vehicle. We truly appreciate your trust in both Kellen and Casey BMW, and we look forward to assisting you again in May Shawn Casey General Manager

March 14, 2026

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Kellen provided excellent customer service and kept us in the loop as our BMW was being built. Took really good care of us. More

by Jose Rosario
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trey Leggett, Emery Draughn

Apr 13, 2026

Casey BMW responded

Thank you for your kind feedback. We are pleased to hear that Kellen provided excellent communication and kept you well informed throughout the build process of your BMW. Delivering a transparent and seamless experience from order to delivery is very important to our team. We truly appreciate your trust in Casey BMW and are glad Kellen took great care of you. Shawn Casey General Manager

March 08, 2026

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Kellen was great in showing me different cars and educating me on the various features and options. Helped me appreciate the difference between BMWs and other brands. More

by Heck63
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your thoughtful feedback. We are pleased to hear that Kellen provided a detailed and informative experience while showing you different vehicles and explaining the available features and options. It is especially rewarding to know his guidance helped you better understand the distinctions within the BMW lineup compared to other brands. We sincerely appreciate your visit to Casey BMW and thank you for choosing us. We look forward to assisting you again in the future. Shawn Casey General Manager

February 27, 2026

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It was a real pleasure to have a chance to work with Kellen. He was courteous , friendly and tremendous product knowledge. More

by Mchboatermike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

Apr 13, 2026

Casey BMW responded

Thank you for sharing your feedback. We are pleased to hear that Kellen provided a courteous and friendly experience, along with strong product knowledge throughout your visit. We appreciate your kind words and are glad you had a positive experience with Casey BMW. Your support is sincerely valued, and we look forward to assisting you again in the future. Shawn Casey General Manager

February 21, 2026

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Employee Rating

Super smooth and easy experience with Kellen and others. Love my new X1. Thank you :) More

by a9jewelry
Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your kind feedback. We are pleased to hear that Kellen and the team provided a smooth and easy experience for you. It is also wonderful to know you are enjoying your new BMW X1. We truly appreciate your business with Casey BMW and look forward to assisting you again in the future. Shawn Casey General Manager

February 20, 2026

Dealership Rating
Employee Rating

Kellen is very personable yet professional. He’s one of those rare car salesmen that is an actual legit car guy. Honest and upfront, just what you’d want to be dealing with. ***** More

by Mak
Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your thoughtful feedback. We are pleased to hear that Kellen provided a personable yet professional experience and demonstrated strong automotive knowledge throughout your visit. It is especially meaningful to know his honesty and straightforward approach made the process comfortable and trustworthy. We truly appreciate your kind words and your support of Casey BMW. We look forward to the opportunity to assist you again in the future.

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