Kelly Clear

I was charged over $1100 for an applied 'clear ceramic coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked i coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked it up. That's a LOT of money for a retiree. I am wondering when this 'protective clear coat' was applied to the exterior. While I noted that the interior had been 'detailed' ( there was evidence of a dripping cleaning solution on the side of the driver's seat, when it was raised to its highest setting) There was no evidence of any 'coating' on any interior element. Jimmy Britt, and it's sales person, acted as if this exterior and interior application was 'automatic' and should simply be taken for granted. I don't feel the same. On a second matter I specifically asked if, when preparing a used car for sale, JBritt attached a diagnostic device to check for any irregularities or issues, and I was assured that it had been done. But, on the day I went to purchase the car, I was then told that 'a check engine light ' appeared upon the shop starting the vehicle and that the shop would have to replace the indicated item and that I would need to return the next day to get the car. ( from an hour away) This event certainly did not make me feel assured that JBritt had, indeed made SURE that this used car was 100 % cleared to resell. And, every time I start the Cherokee, I wonder if a check engine light will appear. It's a worrysome thing for a 75+ driver. :-( More

by ardra.kh Verified Customer Verified Customer

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Orginal truck I was interested stated on the website it was a certified owned truck and had passed inspections, but when I went to purchase they told me it was not available because it had issues that they was a certified owned truck and had passed inspections, but when I went to purchase they told me it was not available because it had issues that they just found. I then purchased a different truck, signed the contract, took a vacation day to go pick up the truck only to get a text telling me that upon inspection they found issues with the truck that needed repaired. They have offered to deliver at no cost but the total cost experience has been a bad one and not one that I recommend to someone else. My only hope is that the truck that is delivered is in good condition and has been thoroughly inspected this time. Btw- the loan I agreed to has already started and the interest rate is 2% higher than my Jeep that was just financed in February of this year. So be careful in financing as well. More

by nbkyjf5 Verified Customer Verified Customer

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Deanthony and kelly were able to get me in my dream truck a 2023 gmc at4. they made it so easy to walk in and go thru the process of getting me in the truck. i have had truck for about 3 weeks now and it is a 2023 gmc at4. they made it so easy to walk in and go thru the process of getting me in the truck. i have had truck for about 3 weeks now and it is amazing! loving every mile. they had the truck in the front waiting on me and the customer service was amazing. me and my family will definitely be back in the future for more vehicle purchases. they were amazing! More

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Working with Ben and Kelly was great. Both were attentive and helped me get into the vehicle I had my eye on. Both were attentive and helped me get into the vehicle I had my eye on. More

by merlyman74 Verified Customer Verified Customer

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I purchased my 2025 Jeep Gladiator from Kelly Clear at Jimmy Britt. She was very professional and helpful. She did not pressure us to make a decision and throughout the process I felt comfortable changing Jimmy Britt. She was very professional and helpful. She did not pressure us to make a decision and throughout the process I felt comfortable changing the specifics of what I wanted. I also felt very comfortable in negotiating the price and feel like they were very accommodating. I recommend Jimmy Britt for both purchasing and service. More

by andragogy Verified Customer Verified Customer

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Very easy transaction. Would utilized again. Fifteen words, fifteen words fifteen words fifteen words fifteen words Would utilized again. Fifteen words, fifteen words fifteen words fifteen words fifteen words More

by dbarkerdpm Verified Customer Verified Customer

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I have dealt with Jimmy Britt several times and I will never go anywhere else. They are very nice and they truly try their best to help you get into the vehicle you want. Kelly is very helpful! never go anywhere else. They are very nice and they truly try their best to help you get into the vehicle you want. Kelly is very helpful! More

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We’ve bought 4 vehicles, 1st 3 everything went Great. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. More

by JAMES.WEST Verified Customer Verified Customer

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We’ve bought 2 vehicles, a Jeep Gladiator and a Jeep Wrangler! Jimmy Britt is the way to go, this is the best honest, and most respected dealership from my past purchases! Wrangler! Jimmy Britt is the way to go, this is the best honest, and most respected dealership from my past purchases! More

by vanderjohnson492 Verified Customer Verified Customer

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Great experience and excellent service. The dealership and sales team will get you the best deal by far. The dealership and sales team will get you the best deal by far. More

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