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Kelly Lokken
Kelly Lokken at Morrie's 394 Hyundai
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Kelly Lokken | Page 2

Service Manager

Morrie's 394 Hyundai

6661 Wayzata Blvd
St Louis Park, MN 55426

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4.6
81 Reviews
4.6

81 Reviews

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81 Reviews of Kelly Lokken

August 10, 2023

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Employee Rating

I had purchased car wash with my last visit. Vehicle was not washed at all. More

by ABDULAZIZ_UGAS
Recommend Dealer
No

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Aug 14, 2023

Morrie's 394 Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 09, 2023

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Employee Rating

Kind and knowledgable employees. Fast service. I would definitely use them again. Thank you ! Okay More

by laursheats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Aug 10, 2023

Morrie's 394 Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2023

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I have always had great service whenever I bring my vehicle to Morries 394 Hyundai More

by TINA.AMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Tuma , Sarah Smith

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Aug 10, 2023

Morrie's 394 Hyundai responded

Thank you so much for your kind words, Tina, and for taking the time to leave us this wonderful feedback!

July 24, 2023

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Kelly and Preston were easy to work with. Easy to get a hold of and attentive at returning phone calls. Both were on the same page. Thank you both. More

by JOSH F.
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Tuma

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Jul 25, 2023

Morrie's 394 Hyundai responded

It has been a pleasure serving you, Josh. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!

July 17, 2023

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The guys in the shop went above and beyond to make sure my car was fixed right. Definitely going back and definitely telling my friends More

by MCSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Jul 18, 2023

Morrie's 394 Hyundai responded

Thanks for leaving us a review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We truly appreciate your business & recommendation. Thank you for choosing Morrie's 394 Hyundai!

July 16, 2023

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Employee Rating

Kelly Lokken and Dan Powers provide excellent customer service. Appointments are always easy to make and my vehicle is always well taken care of. More

by marian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Powers

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June 25, 2023

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Awesome service, everybody was nice and helpful. Love the new facility, would recommend people to get service there. More

by vang.james1991
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burkhardt, Mark Swenson, Josh Richards, Gerardo Gonzalez, Matt Douvier, Jenna Clancy, Preston Tuma , Keith Ellenberg, Sarah Smith

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June 12, 2023

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Every one is very friendly and helpful . The service was excellent and done in a timely manner . More

by RONDT44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Clancy, Preston Tuma , Sarah Smith

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Jun 14, 2023

Morrie's 394 Hyundai responded

We are happy to hear you had a positive experience with Morrie’s 394 Hyundai! We value your input and look forward to working with you in the future. Thank you again!

June 07, 2023

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Employee Rating

Kelly was AMAZING per the usual! The service department is OUTSTANDING and finished my car in no time! More

by ANDRE.BRADFORD
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Recommend Dealer
Yes
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June 06, 2023

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Tech damaged my vehicle. No response for correction, other than my fault, now suing dealership. More

by johnny.lawrence56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gerardo Gonzalez, Jenna Clancy , Sarah Smith

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