Kelly O'Mara | Page 2

Great friendly dealership that takes care of you! You always feel taken care of when you visit! You always feel taken care of when you visit! More

Report | Print

Took van in for a recall. Was greeted right away by friendly staff out in the service aisle. They directed me to my advisor. Kelly was very pleasant and helped me understand w Was greeted right away by friendly staff out in the service aisle. They directed me to my advisor. Kelly was very pleasant and helped me understand what the recall was for, how long the appointment would take, and what to do if my vehicle did not pass. Very informative. Unfortunately my vehicle needs the recall ( no fault on the dealership ) . I just have to wait for parts to come in. Great experience today and I will be back to see Kelly. More

Report | Print

Steve was extremely helpful and the facilities are top notch! I will recommend this dealership to all of my friends. notch! I will recommend this dealership to all of my friends. More

Report | Print

Omg. Kelly at Golling is the best customer service. So sharp and results savay! Thanks for the great help. Kelly at Golling is the best customer service. So sharp and results savay! Thanks for the great help. More

Report | Print

It’s close to the house, clean - good inventory to choose from. But it’s all about the sales rep. Scott was friendly, knowledgeable and got us in a new vehicle within 24 hours of meeting him. We were quit from. But it’s all about the sales rep. Scott was friendly, knowledgeable and got us in a new vehicle within 24 hours of meeting him. We were quite happy with Scott. More

Report | Print

Terrible service here. I went in with a 2022 RAM 1500 that needed an alignment. I replaced a ball joint (on my new truck) myself after seeing 4+ week lead times plus a 48-7 I went in with a 2022 RAM 1500 that needed an alignment. I replaced a ball joint (on my new truck) myself after seeing 4+ week lead times plus a 48-72 hour "diagnostic" period required at nearly every dealer in town. Ball joint was easy, swapped a Mopar part in an hour in my driveway. Getting in for an alignment was easy enough. After picking up the truck, the steering wheel was not even remotely close to being straight (it is pointed to the left) and the truck pulls to the right. I brought it back in and reported the issue. The technician told me that everything was completely fine. So I asked that we go on a test drive. On the drive, the technician was driving my truck down Telegraph like he stole it - full throttle - full brakes - and it was very shocking. I had to calm him down by telling him that I was just trying to get my truck corrected, not ruin his day. I asked him, "Are you mad?" he said "yes, you are telling me this is not straight and it is." It's not fun to be literally taken for a crazy joy ride in your vehicle with no ability to stop it. Back at the dealer he was still mad, refusing to acknowledge that anything was wrong. I was trying to get a manager or someone else to come with me on the drive, but honestly my nerves were 11/10 and the service mgr was out on some other drive with another customer, so I just wanted to get the heck out of there. I will never return to this dealership. I do 99% of maintenance myself and unfortunately I don't own a tire machine or an alignment rack or I would have done this myself, too. Worst part is that I paid $180 for a crooked front-end alignment that probably took 15 minutes to perform. Don't go to Golling unless you like to be treated like crap. More

Report | Print

Buying the The jeep Cherokee with Steve was cool other than I had mentioned that the steering was off during the test drive and it was supposed to be looked at before I had left for an alignment. Purchase than I had mentioned that the steering was off during the test drive and it was supposed to be looked at before I had left for an alignment. Purchase the vehicle as a certified used come to find out I was sold a vehicle with blown out control arms and ball joints. I’ve had the vehicle for 3 going on 4 months now and had it diagnosed literally the day after I signed the contract Kelly has been very dismissive and and shown to take no action I was even told that it was my fault for not coming to have the car repairs when it was her responsibility to reach out to me when they arrived the first time so I’m still waiting two weeks past when I was told they would arrive from being on back order the second time can get through to her phone line at work can’t get a call back from leaving a voice mail and the sales person can never seem to find her at the desk so maybe buy a car from her but be extremely diligent and if you ever do need a service and get Kelly respectfully decline More

Report | Print

We have worked with Mike Martin for more than 10 years. He has ALWAYS been upfront and honest with us regarding all of our questions or concerns. Mike is efficient at what he does, and always out-performs He has ALWAYS been upfront and honest with us regarding all of our questions or concerns. Mike is efficient at what he does, and always out-performs other salesmen that we have EVER dealt with when getting a new vehicle. His numbers are accurate and his ability to get us the best deals are second to none! We will continue to go to Mike for our vehicles in the future, and make sure we refer our friends and family to him as well. It's really a nice feeling when you have someone like Mike who will go to bat for you all of the time. He’s been really great with following up whenever we call with a question. We appreciate him and Golling Chrysler Jeep Dodge Ram Dealership for giving us the best service anyone could ever ask for! Keep up the excellent work! Steve and Marci Rotenberg More

Report | Print

He is very good dealership to communication with deaf person and he was wonderful assistance person and he was wonderful assistance More

Report | Print

I have been a customer with Golling for the past 5 Years and most recently dealt with Mike Martin. He was the most caring & helpful employee there! He took time out of his busy schedule to assist me, even t and most recently dealt with Mike Martin. He was the most caring & helpful employee there! He took time out of his busy schedule to assist me, even though he was Not my assigned sales person. He turned my negative situation into a positive! He is an Asset to the Golling family! Warm regards, Kelli Jarvis More

Report | Print