Kelly Thomas
Kelly Thomas at Gerald Subaru of Naperville
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Kelly Thomas | Page 12

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

Contact Me
not yet
rated
204 Reviews

Dealership Experience

8 yrs, 4 mos

Specialties & Trainings

Exceptional Customer Service

not yet
rated

204 Reviews

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204 Reviews of Kelly Thomas

September 05, 2017

Dealership Rating
Employee Rating

Great sales service Since this was my first car shopping, I searched lots information. After reading through this website, I am sure Kelly will be the one I can rely on. More

by Iris Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Sep 05, 2017

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership, Iris. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

August 27, 2017

Dealership Rating
Employee Rating

Good Communication Kelly listened attentively to my needs. She reached out to me by email with responses to questions and with cars that met my expectation. Patient an More

by The Red One
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Abid Khan

Aug 28, 2017

Gerald Subaru of Naperville responded

Thanks for your kind words! We appreciate Kelly as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Alec McKean - General Manager

August 27, 2017

Dealership Rating
Employee Rating

Best Car Buying Experience Ever! We purchased a 2018 Crosstrek from Gerald Subaru of Naperville through Kelly Thomas yesterday. We had been in contact with Kelly since July. She has b More

by Ria Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Aug 27, 2017

Gerald Subaru of Naperville responded

Ria, thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing us! Sincerely, Alec McKean - General Manager

August 10, 2017

Dealership Rating
Employee Rating

Kelly Thomas is the best sales person I have ever met . She is Customer Friendly and a joy to work with in buying my new 2018 Forester. I highly recommend her if you want a No Hassle Transaction. Phil More

by Phil Vena
Friendliness
Recommend Dealer
Yes
Aug 10, 2017

Gerald Subaru of Naperville responded

Phil, thanks for this marvelous review and congratulations on your new car! We are so pleased that Kelly was able to provide you with such truly exceptional service. Enjoy your new Forester! Sincerely, Alec McKean - General Manager

August 07, 2017

Dealership Rating
Employee Rating

My experience in buying my new Subaru at Gerald Subaru I was very pleased with the professionalism, courtesy, and friendliness of the staff at Gerald Subaru of Naperville. Kelly Thomas, Sales and Leasing More

by David A Marchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Aug 07, 2017

Gerald Subaru of Naperville responded

Thank you so much for sharing your car shopping experience with us David. We're happy to hear you were able to find what you were looking for including fantastic customer service from Kelly and the rest of the Gerald Subaru team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Alec McKean - General Manager

August 02, 2017

Dealership Rating
Employee Rating

Great Car Buying Experience Kelly Thomas made the process enjoyable and easy. She was very friendly and nice from the start. I was treated seriously with Kelly unlike other sales More

by WRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2017

Gerald Subaru of Naperville responded

It was a pleasure to read about your first buying experience working with Kelly. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and truly exceptional experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

August 02, 2017

Dealership Rating
Employee Rating

Outstanding! I had the pleasure of dealing with Kelly Thomas. The purchase of my 2018 Forester was easy and Kelly was very a tune to my needs and wants. I would re More

by rwmarks1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2017

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback and congratulations on your new 2018 Forester! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Kelly. Drive safely. Sincerely, Alec McKean - General Manager

July 25, 2017

Dealership Rating
Employee Rating

Love My New Forester I cannot say enough about Kelly Thomas. Not only was she extremely genuine but very professional. There was no pressure at all. She found a way to More

by Arlene Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2017

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review, Arlene. I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. I'll pass your feedback along to Kelly and enjoy your new Forester. Sincerely, Alec McKean - General Manager

July 18, 2017

Dealership Rating
Employee Rating

It's all about Kelly. I have bought a number of cars in my 60+ years and have always found the process before driving away to be arduous, irritating and sometimes plain te More

by David Spo
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Jul 20, 2017

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase, David! I am happy to hear that Kelly and Anthony were able to provide you with the truly exceptional customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean - General Manager

July 11, 2017

Dealership Rating
Employee Rating

Gerald Subaru of Naperville Thank you Kelly and Asim for the warm and family like accommodations and assistance. We really felt at ease. Thank you for all your efforts. Sorry we More

by BlueLegacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam, Anna Smith

Jul 11, 2017

Gerald Subaru of Naperville responded

Congratulations on your purchase! Your truly exceptional review is a reflection of our intense dedication to going the extra mile to please our guests. Kelly and Asim are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We look forward to assisting you again down the road! Sincerely, Alec McKean - General Manager

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