Kelly Townsend | Page 5
Internet Specialist
Honda of Murfreesboro
929 John R. Rice Blvd
Murfreesboro, TN 37129
Dealership Experience
8 yrs, 8 mos
50 Reviews
Write a Review50 Reviews of Kelly Townsend
September 20, 2017
Amazing from beginning to end! I haven't bought a car in almost 15 years and even then I had a co-signer so I was really unsure on what to expect. I was excited but nervous at the s I haven't bought a car in almost 15 years and even then I had a co-signer so I was really unsure on what to expect. I was excited but nervous at the same time. We walked in, was immediately greeted by Austin Cox, took the car we had seen online for a test drive and then he took all the worry and guesswork off the table. He answered every question we had, presented us with carfax, was super knowledgeable and upfront about everything! He has actually called me personally to assure I am enjoying my new car and if I run into any issues not to hesitate to call. I can't complete this review without giving many xxxxxxto Mark McCormick in the finance department. He was able to find me an amazing lender with an even lower interest rate than the one I walked in with. He answered all of our questions and was extremely informative about everything that was covered in warranties and payments. The staff at Honda of Murfreesboro well exceeded my expectations and I would definitely recommend them to everyone I know! Thank you guys for making my first actual car buying experience so amazing and not scary at all. You guys rock and the next time I need a vehicle, I will most definitely be coming back to y'all! More
Other Employees Tagged: Mark Mccormick , Austin Cox
September 06, 2017
Excellent Experience! Kelly, Rodney and Mark made the whole buying process efficient and convenient. We had to bring our kids with us to buy the car. Everyone at the dea Kelly, Rodney and Mark made the whole buying process efficient and convenient. We had to bring our kids with us to buy the car. Everyone at the dealership worked to make sure the experience was positive for both us and our kids. We hope to work with this dealership again in the future. More
Other Employees Tagged: Rodney Arviso, Mark Mccormick
September 01, 2017
Good experience Earic Joseph was the perfect sales associate to work with me. I called to see if the vehicle was still there before driving almost an hour to get to t Earic Joseph was the perfect sales associate to work with me. I called to see if the vehicle was still there before driving almost an hour to get to the dealership. He was professional, friendly, knowledgeable, and answered every question I had. More
Other Employees Tagged: Earic Joseph
August 09, 2017
Got the Pilot!! Sylvia treated us like family and made sure everything was satisfactory. Also Kelly Townsend was great on the long distance purchase from California. Sylvia treated us like family and made sure everything was satisfactory. Also Kelly Townsend was great on the long distance purchase from California. We love our Pilot! More
Other Employees Tagged: Sylvia Olesko
July 15, 2017
Greatest Car Dealership in Middle Tennessee! I highly recommend Honda of Murfreesboro. Justin Knox was an amazing salesman. He listened to what I not only needed but wanted as well. He helped me I highly recommend Honda of Murfreesboro. Justin Knox was an amazing salesman. He listened to what I not only needed but wanted as well. He helped me to find the vehicle that was the right fit for me and my budget. The sales manager Jeremy Lewis worked very hard to get financing where I needed it. Everyone at Honda of Murfreesboro made my car buying experience great. They took overwhelming out of my mind completely. Did I mention they are the greatest car dealer ship in Tennessee?! More
Other Employees Tagged: Craig Butler , Justin Knox, Jeremy Lewis
June 30, 2017
Type R equipped From the first day I was told that they ordered the Type R to the day I picked it up, it was nothing but first class service from the sales & service From the first day I was told that they ordered the Type R to the day I picked it up, it was nothing but first class service from the sales & service team. I was always notified and given updates as they became availible. I am glad I have a dealer that treats me like family because that is what make this experience top notch and personal for me to feel like I am home. More
Other Employees Tagged: Craig Butler, Rodney Arviso, Mark Mccormick , Jonathan Greene
June 26, 2017
Great experience with the whole Honda Staff. Everyone I spoke to at the dealership was a Class A Act. I really appreciated the professionalism and warm greeting. The process was also not a long p Everyone I spoke to at the dealership was a Class A Act. I really appreciated the professionalism and warm greeting. The process was also not a long process at all. More
Other Employees Tagged: ALI KHAN
June 07, 2017
Love my Murfreesboro Honda Dealership The best used car buying experience ever. I will use Murfreesboro Honda again when the time comes to purchase another vehicle. Their explanations a The best used car buying experience ever. I will use Murfreesboro Honda again when the time comes to purchase another vehicle. Their explanations about the certified warranty and loan process were the deciding factors to purchasing the 2013 Honda Fit Sport. More
Other Employees Tagged: Carlos Arroyo, Mark Mccormick, Anthony Pacini
January 26, 2017
Wonderful quick purchase. We were replacing a recently wrecked car and needed the same. We contacted the dealership through cars.com. They got back with us quickly, made the ca We were replacing a recently wrecked car and needed the same. We contacted the dealership through cars.com. They got back with us quickly, made the car available for view the next day and worked to make it happen within our insurance payoff. Thank you Joe for making this so easy! More
Other Employees Tagged: Joe Semmes
April 08, 2016
Lots of old Honda friends and new ones too Just bought a new CR-V yesterday; second purchase at this dealership and seventh Honda in buying history. Great sales experience on Wednesday followed Just bought a new CR-V yesterday; second purchase at this dealership and seventh Honda in buying history. Great sales experience on Wednesday followed great service experience the previous day on my 2013 Pilot. The quality of the Honda product can only be surpassed by the pleasantness of the sales/service experience and the knowledge and friendliness of the people at the dealership. Great to see old friends from previous ownership and new friends that joined with current owners. Can't wait for the new facilities! Bill R. Murfreesboro More
Other Employees Tagged: Barton Sallee , Heath Elliot