Kelsea Keene | Page 6
Service Director
George Moore Chevrolet
10979 Atlantic Boulevard
Jacksonville, FL 32225
68 Reviews
Write a ReviewDealership Experience
2 yrs, 4 mos
Industry Experience
13 yrs, 4 mos
68 Reviews of Kelsea Keene
August 01, 2024
Kelsey was wonderful. She reminded me that I purchased maintenance for the truck. I had been getting the stuff done away from the dealership. I thought I’d save money. She reminded me that I purchased maintenance for the truck. I had been getting the stuff done away from the dealership. I thought I’d save money. Pleasant to talk to and attentive to my needs as a customer. Great dealership. More
July 30, 2024
Absolutely thrilled with the exceptional service from Kelsea in the maintenance and service department at the Chevrolet dealership! From the moment I walked in, she made the entire process smooth and enj Kelsea in the maintenance and service department at the Chevrolet dealership! From the moment I walked in, she made the entire process smooth and enjoyable. Her knowledge, professionalism, and genuine friendliness set her apart. She took the time to understand my needs, patiently answered all my questions, and ensured my vehicle received top-notch care. Kelsea's dedication to customer satisfaction is truly commendable. I couldn't be happier with the service and highly recommend her to anyone in need of maintenance or repairs. Thank you, Kelsea, for an outstanding experience! More
July 30, 2024
Kelsey was professional. She kept it straight to the point and she was above and beyond of the call of duty of what was needed for the car. It was a great overall experience She kept it straight to the point and she was above and beyond of the call of duty of what was needed for the car. It was a great overall experience and I’ll be back. Thank you very much. More
Other Employees Tagged: Gabe Lambert
July 26, 2024
It was a very smooth transition from start to end and Mike was on top of it and very pleasant to deal with Mike was on top of it and very pleasant to deal with More
Other Employees Tagged: Chris Wickliff, Mike Constantine, Cindy Normoyle, Gabe Lambert , Brian Caves, Kevin Keitzer, Didi Moore, Thomas Napoleone
July 25, 2024
I never believed buying a car could be so easy. When the transmission blew on the beloved Tahoe and we needed another car quickly, the team at George Moore Chevrolet put us in a ride with incentiv When the transmission blew on the beloved Tahoe and we needed another car quickly, the team at George Moore Chevrolet put us in a ride with incentives we couldn't beat and a vehicle we could trust. The team is exceptional and from Service to Sales, they made it easy. Thanks for making it happen! More
Other Employees Tagged: Kevin Blair, Chris Wickliff, Mike Constantine, Cindy Normoyle, Gabe Lambert , Brian Caves, Kevin Keitzer, Didi Moore, Thomas Napoleone, Keavaughn and new GM!
July 24, 2024
George Moore service department is the best service department I have ever experienced. Scotty Reynolds runs a great operation! department I have ever experienced. Scotty Reynolds runs a great operation! More
Other Employees Tagged: Scottie Reynolds , Raymond Sarmiento
July 22, 2024
Kelsey was friendly and quick to get answers to my questions. I truly appreciate her positive attitude and friendly demeanor. I also appreciate how she tried to expedite the maintenance and yet found questions. I truly appreciate her positive attitude and friendly demeanor. I also appreciate how she tried to expedite the maintenance and yet found ways to save me money. Kevin used to be my preferred manager for the same reasons I like Kelsey. She will be my preferred contact from now on. More
Other Employees Tagged: Kevin Keitzer
July 22, 2024
I had a scheduled appointment for an oil change and recall at 8:30am. When I scheduled the appt, I think I should have been told it would take 2-3 hours so that I was prepared. I had stated I was goin recall at 8:30am. When I scheduled the appt, I think I should have been told it would take 2-3 hours so that I was prepared. I had stated I was going to wait for my vehicle when I made the appt. So, much to my dismay, when I arrived to drop off my vehicle that it was going to be multiple hours to get my car completed. I decided to walk down the road to a breakfast spot and when I returned I was told my car was being finished and would be washed and ready in about 10 minutes. I was pretty pleased my car was almost done and it was only 2 hours into the experience thankfully! However, a half hour later my car was still not ready nor was it washed. At this point, I was more than ready to leave and thoroughly disappointed in the service received. I left without my car being left because there was a shortage of “car washers” and couldn’t tell me how much longer I would be there waiting. More

