Kelsey LeRoy | Page 23

Service Department and staff as usual, were very personable and accommodating. Kelsey was especially pleasant, and thoroughly provided me with service repair details...She is to be commended on her personable and accommodating. Kelsey was especially pleasant, and thoroughly provided me with service repair details...She is to be commended on her level of customer service. More

by dejmwj Verified Customer Verified Customer

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Audi Q5 Service I was pleased with my recent Audi repair. The MIL light came on and with the current quarantine circumstances I was not overly concerned as I am not I was pleased with my recent Audi repair. The MIL light came on and with the current quarantine circumstances I was not overly concerned as I am not driving but to the grocery store once every two weeks but was pleased that I was able to secure an appointment and a loaner vehicle. Kelsey did a thorough job checking me in and the necessary paperwork and loaner. She kept me informed of what needed to be done, cost, and approximate time the car would be done. I was grateful to get the work done and appreciate the dealership being open and detail to sanitizing before and after the work. I cannot remark on how my car is driving since I picked it up as I haven't driven since then and it was less than 5 miles home but am confident that it will drive well when this stay at home order expires. A Maple Hill Dealership Customer for Nearly 20 Years, Joan Pohl More

by JOANELLEN24 Verified Customer Verified Customer

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Very satisfied with the service. The staff really see to it that I have everything that that needs to be done with my Q5. Kelsey was very helpful and nixe it that I have everything that that needs to be done with my Q5. Kelsey was very helpful and nixe More

by ELIASMIADO Verified Customer Verified Customer

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Very happy Everyone was courteous and professional. The service (oil change) was performed very quickly. In this trying time it was impressive to see the degree Everyone was courteous and professional. The service (oil change) was performed very quickly. In this trying time it was impressive to see the degree of safety precautions being taken by everyone. More

by ROADSTER195100 Verified Customer Verified Customer

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Had an oil changed scheduled. Took over an hour to have it done. It wasn't a busy daif I have an appointment should not take that long. it done. It wasn't a busy daif I have an appointment should not take that long. More

by madowning1 Verified Customer Verified Customer

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Maple Hill Subaru surpasses expectations! It's funny, I have never had such a great experience getting my car serviced! The staff is so friendly and I always feel that I can trust them to do a It's funny, I have never had such a great experience getting my car serviced! The staff is so friendly and I always feel that I can trust them to do a good job. The updated waiting area is great! More

by debbetz2003 Verified Customer Verified Customer

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I'm always pleased with the service dept here I had some major engine work performed and I was very pleased with both Linda and Kelsey throughout the whole process. I would also like to give a th I had some major engine work performed and I was very pleased with both Linda and Kelsey throughout the whole process. I would also like to give a thumbs up to Ives (mechanic). He was very informative, thorough and takes pride in his work. More

by GREG Verified Customer Verified Customer

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Quick service Brought my vehicle in for service to have recalls done. All of the staff seemed very friendly and nice. The facility was very clean. The communication Brought my vehicle in for service to have recalls done. All of the staff seemed very friendly and nice. The facility was very clean. The communication was great and they even followed up with me. I definitely would recommend this service department. More

by COOPER847 Verified Customer Verified Customer

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Quick and easy, nice, friendly staff!Everything the car Quick and easy, nice, friendly staff! Everything the car needed was done to the highest level of professionalism. I have brought all of my Volkswag Quick and easy, nice, friendly staff! Everything the car needed was done to the highest level of professionalism. I have brought all of my Volkswagens and Audis for over 10 years so I base my review on a long history! More

by SHOMDAD Verified Customer Verified Customer

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