Kelvin Brito
Kelvin Brito at Danbury Kia

Kelvin Brito | Page 60

Service Coordinator

Danbury Kia

100A Federal Rd
Danbury, CT 06810

Contact Me
5.0
648 Reviews
5.0

648 Reviews

Write a Review

648 Reviews of Kelvin Brito

December 10, 2019

Dealership Rating

good service Finding a parking spot for service is hard. so many cars in the service area. Waiting area is packed too. so many cars in the service area. More

by jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2019

Danbury Kia responded

Thank you for the 5 star review of your time with Kelvin, in regards to the parking situation, we apologize for the inconvenience, and we are working to make parking easier for our customers.

December 06, 2019

Dealership Rating
Employee Rating

On my 3rd Kia Jake Greene may be young but he knows his Kias and always there to help Service department is top notch and helpful More

by Chizzy7
Recommend Dealer
Yes

Other Employees Tagged: Jake Green, Al Rhode

Dec 06, 2019

Danbury Kia responded

Thank you for being such a loyal customer to us and for the 5 star review of your time with Jake!

November 30, 2019

Dealership Rating
Employee Rating

The service department deserves a perfect score! They were professional, helpful, kind and the service was quick and hassle free. No where else I would take my car. More

by Jenkeska
Recommend Dealer
Yes
Dec 02, 2019

Danbury Kia responded

Thank you for the 5 star review of your time with our service department!

November 27, 2019

Dealership Rating
Employee Rating

I was worried about a burning smell and the service department got me in right away! And on a busy travel holiday week! thankfully it was just leaves! But the team took my concerns seriously and g More

by Ceperugini
Recommend Dealer
Yes

Other Employees Tagged: Shawn in service

Nov 27, 2019

Danbury Kia responded

Thank you for the 5 star review of your time with our service department!

November 24, 2019

Dealership Rating
Employee Rating

Excellent customer service They good with time complete Excellent customer service They good with time complete on time take care of customer very well regarding service give us all complete report about More

by Amber mufti
Recommend Dealer
Yes
Nov 25, 2019

Danbury Kia responded

Thanks for the 5 star review of your time with our service department!

November 19, 2019

Dealership Rating
Employee Rating

It’s a great dealership.Very easy to get service done on my car and at a prompt and very courteous manner.I love the car I bought from the Danbury Kia.Thank you. More

by davisthomas1974
Recommend Dealer
Yes

Other Employees Tagged: Bill Sabatini, Susan Eway, Jeff Sousou , Al Rhode, TJ Virtudes

Nov 19, 2019

Danbury Kia responded

Thank you for the 5 star review of your time with our Kia staff.

November 19, 2019

Dealership Rating
Employee Rating

Very helpful staff, great experience as usual. I dropped my Kia off in the early afternoon and it was ready to be picked up by the end of the day. Car was cleaner than when I dropped it off, excellent servi More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Rhode, Young man working in desk next to kelvin in service was very helpful, I don’t recall his name.

Nov 19, 2019

Danbury Kia responded

Thank you for the wonderful review of your time with our service department!

November 17, 2019

Dealership Rating
Employee Rating

I truly appreciate how they took thr time to review my cast properly and inform me of things I need yo fo to maintain it. They also were kind enough to still honor my reservation tune despite mt lateness More

by Jasmeena.melendez
Recommend Dealer
Yes
Nov 18, 2019

Danbury Kia responded

Thank you for the 5 stars!

November 12, 2019

Dealership Rating
Employee Rating

always great service appointment was on time and work was performed as expected. great place to service a car, nce waiting area, coffee, friendly service people and qualit More

by chubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Rhode

Nov 12, 2019

Danbury Kia responded

Thanks for the 5 star review of your time in our service department!

October 28, 2019

Dealership Rating

Very good at wiggling out of warranty. No transparency. 1) Took 2 weeks for a part to come in 2) Little communication from service about when car would be ready. 3) Wiggled out of warranty on technicality More

by 2019KIAowner
Recommend Dealer
No
Oct 29, 2019

Danbury Kia responded

We' are sorry that you were disappointed by your experience. When you brought the vehicle in and we originally diagnosed it, we assumed the part was faulty and would be covered under warranty. It was only when we fully removed the part that we realized it had failed due to rodent damage. This invalidated the warranty, but we were able to have the repair cost covered by your insurance. The adjuster agreed that the damage was due to rodent chewing. As the dealer, we do not make warranty coverage decisions. Those are made solely at the discretion of Kia Motors. We must submit photo and other evidence to back up all warranty claims. In this instance, given the evidence, we could not submit the claim for warranty, but are glad we were able to make alternate arrangements for cost coverage through your insurance.

...
60
...