Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Ken Ashby
Refer Me
241 Reviews
241 Reviews of Ken Ashby
January 15, 2018
Fast and courteous Had recall work and oil change. Painless!! Thank you! Reasonably priced and recall work done quickly. Loved shuttle so I didn't have to stay Had recall work and oil change. Painless!! Thank you! Reasonably priced and recall work done quickly. Loved shuttle so I didn't have to stay More
by CHRISTINDALL2245
Verified Customer
Helpful 
January 15, 2018
Everything was great! My cell service guy can Ashley was fantastic he was very surreal and make sure the service I need was what I got and then some. Very refreshing to My cell service guy can Ashley was fantastic he was very surreal and make sure the service I need was what I got and then some. Very refreshing to know that I can take my car to this dealership and not have to worry about anything! More
by DANAMHARRISON
January 14, 2018
It’s like going to the dentist I always feel like I am being ran around and like they just want my money. Customer service seems like it takes the backseat to making money. I get th I always feel like I am being ran around and like they just want my money. Customer service seems like it takes the backseat to making money. I get that they are in business to make a profit but at least have a friendly and informative approach about it. Nearly every time I have been here I have had some sort of conflict with the service department and I have seen many times when others were also upset in the service department. I have had to deal with multiple warranty issues on my truck and every time they want to try and put the blame of the defective part onto my lift kit. Oil pan was leaking, it’s the lift kits fault and they wanted to charge me almost $1000 to fix it! lift has nothing to do with the oil pan. Ultimately they ended up covering it after a lot of back and forth. Then my tire pressure monitor in the dash wasn’t registering after they did a tire rotation and a GM recall that required reflashing the trucks computer (yet the TPS was working when I brought it in) and they of course blame it on the wheels on the truck...yeah those same wheels have been on the truck for 20+ thousand miles and numerous tire rotations without an issue. Had a bad battery that needed to be replaced...that went somewhat smooth but I noticed a couple days after the repair that there was an oddly placed dent in my fender (while very minor and not real noticeable) that happens to be the same side of the battery and dent was about the same length as the battery they just installed...appears the battery was bumped against my fender while installing, they claim that they couldn’t have done that dent. Yeah ok. These are just a couple of the many service issues I have encountered here. Unfortunately this is the closest Chevy dealer to me by about 30 mins or I wouldn’t have taken a second visit to this place...I will from now on be taking the further drive to another Chevy dealer for my service appointments. More
by AZ
January 12, 2018
Always great service in the service department thanks to Ken Service department is awesome never no problems Ken is a wonderful service advisor,, should be honored to have him as a part of the Chevy team very fr Service department is awesome never no problems Ken is a wonderful service advisor,, should be honored to have him as a part of the Chevy team very friendly very knowledgeable thank you Ken. More
by BOSSBLU.CJ
January 10, 2018
Great service I had a good experience for my first time there. Ken my salesperson was great excellent customer service will go see him next time for service. I had a good experience for my first time there. Ken my salesperson was great excellent customer service will go see him next time for service. More
by ALICIAQUETA
January 03, 2018
Car warranty parts replacement Ken took great care of us and kept us informed throughout the process. He offered options to get the issue resolved regarding our suburban. At this ti Ken took great care of us and kept us informed throughout the process. He offered options to get the issue resolved regarding our suburban. At this time everything seems to be working properly but if we need service we would definitely go back. More
by RAMIREZ
January 03, 2018
Good service, but very expensive labor costs. My wife brought me towing mirrors for my Silverado 2500 HD truck. Labor is more than half the price of the mirror. Seem a bit much... My wife brought me towing mirrors for my Silverado 2500 HD truck. Labor is more than half the price of the mirror. Seem a bit much... More
by MGARCIA13
December 29, 2017
Great , friendly service We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and f We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and found us to let us know it was ready to go . They even washed our car ! We will be coming back soon for our next vehicle . More
by MSLINDA
Other Employees Tagged: Henry Smith, Jake Friedberg, Jean Jajou, Robert Wolf , Victor Morales, Bryan Gendrich
December 29, 2017
First oil change Happened more quickly then expected. Clean waiting area. However, Fox News? In this current politely climate you should be displaying HGTV. Not Fo Happened more quickly then expected. Clean waiting area. However, Fox News? In this current politely climate you should be displaying HGTV. Not Fox News. Please select a neutral tv show. More
by DR.JHEIKEN
December 26, 2017
Service dept I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket Ken noticed caused stress .jen did everything possible to make it more affordable he didn’t have to do it at he did I am so grateful because I am disabled and we live on fixed income ..made a difference More
by TONYVALDOVINOS70
Other Employees Tagged: Ken
Dealership Inventory (256 Vehicles)
2024 Chevrolet Silverado 1500
new
Glacier Blue Metallic exterior
Automatic
Four-wheel Drive
