Ken Ashby | Page 4

First oil change Happened more quickly then expected. Clean waiting area. However, Fox News? In this current politely climate you should be displaying HGTV. Not Fo Happened more quickly then expected. Clean waiting area. However, Fox News? In this current politely climate you should be displaying HGTV. Not Fox News. Please select a neutral tv show. More

by DR.JHEIKEN Verified Customer Verified Customer

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Great , friendly service We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and f We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and found us to let us know it was ready to go . They even washed our car ! We will be coming back soon for our next vehicle . More

by MSLINDA Verified Customer Verified Customer

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Service dept I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket Ken noticed caused stress .jen did everything possible to make it more affordable he didn’t have to do it at he did I am so grateful because I am disabled and we live on fixed income ..made a difference More

by TONYVALDOVINOS70 Verified Customer Verified Customer

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15,000 mile checkup I was 15 minutes late & they were done in a reasonable amount of time. My experiences have always been enjoyable! They get a 5 Rating! I was 15 minutes late & they were done in a reasonable amount of time. My experiences have always been enjoyable! They get a 5 Rating! More

by PSALMISTJOANNE Verified Customer Verified Customer

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Great service! My regular service representative is Ken Ashby. He is always friendly and helpful. I came in for an oil change and he checked to see what other serv My regular service representative is Ken Ashby. He is always friendly and helpful. I came in for an oil change and he checked to see what other service might be necessary at my current milage. I will return for the recommended service after the first of the year. I waited in the customer waiting area and as soon as the service was completed Ken came in to let me know my vehicle was done and got me on my way quickly. Thanks again to Ken! More

by usar5capt Verified Customer Verified Customer

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Faster Ken was very helpful, ask me to try different ways to adjust the car and so forth. A very nice person to deal with in the morning. Ken was very helpful, ask me to try different ways to adjust the car and so forth. A very nice person to deal with in the morning. More

by sylvia.flores Verified Customer Verified Customer

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Wonderful Dealership with Excellently service I’ve been going to Sands Chevrolet in Surprise since I moved back to Arizona in 2014. My husband and I have gotten three vehicles and all of our servi I’ve been going to Sands Chevrolet in Surprise since I moved back to Arizona in 2014. My husband and I have gotten three vehicles and all of our service done there and have never been disappointed. All of the staff is so friendly and knowledgeable and our experience is always great. More

by Tmergener Verified Customer Verified Customer

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Excellent The service representative did an excellent job of explaining everything that was done to a vehicle and had to be done. I would work with him again be The service representative did an excellent job of explaining everything that was done to a vehicle and had to be done. I would work with him again because he was very thorough and explaining everything that needed to be done to our card to keep our warranties intact. More

by OGPM Verified Customer Verified Customer

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Awesome Service Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle se Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle service and works hard to get us an awesome experience during servicing. More

by GARCIATEO Verified Customer Verified Customer

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Over priced! I can't understand why Sands Chevrolet charged my wife $22.00 to rotate TWO tires. They sold her on the fact that she needed to have a front wheel ali I can't understand why Sands Chevrolet charged my wife $22.00 to rotate TWO tires. They sold her on the fact that she needed to have a front wheel alignment which WAS NOT NECESSARY. So they removed the two front wheels which they had to put back on the vehicle anyway. So the charge of $22.00 was to take the two back tires and put them on the front. The two front tires they had to take off for the un-needed alignment were put on the back instead of the front. My main complaint is that there should not have been ANY charge for a tire rotation to begin with. Any place you go in the Valley does NOT charge you for a tire rotation, if you bought the tires from them, i.e. Walmart, Pep Boys, Firestone, Sears etc. etc. We purchased these tires new when we paid $33,000 for the new vehicle last year 2016. In short, I'm not a "Happy Camper". As far as I'm concerned, Sands Chevrolet in Surprise has seen the last of me! More

by RAY & JENNY TALACEK Verified Customer Verified Customer

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