565 Reviews
Write a Review565 Reviews of Ken Brown
October 03, 2024
This dealership is a favorite. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. More
Other Employees Tagged: Greg Ayers, Agnes Pusztai , William McGowan
October 02, 2024
The dealership resolve my issue without trying to upselll more unnecessary work and fixed it in a relatively short amount of time more unnecessary work and fixed it in a relatively short amount of time More
Other Employees Tagged: Greg Ayers, Agnes Pusztai
September 29, 2024
Prompt service. Difficult getting through the phone system. Good availability for appointments & very nice facilities. Difficult getting through the phone system. Good availability for appointments & very nice facilities. More
Other Employees Tagged: Greg Ayers
September 29, 2024
Everything was in a d out as promised. Tech did leave hand prints on hood and door though. Tech did leave hand prints on hood and door though. More
Other Employees Tagged: Greg Ayers
September 24, 2024
I like Enfield Family Ford. It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is why I do go to Family Ford.. More
September 23, 2024
Service team was professional and supportive. They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer ca They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer care, and level of professionalism was reassuring throughout. Ford family in Enfield all the way! Thank you! V/R Mr. Oliver More
September 16, 2024
She was very helpful explaining the problem that we need to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. More
Other Employees Tagged: Greg Ayers, Agnes Pusztai
September 14, 2024
I always have excellent car service with courtesy and consideration. I have been a loyal customer for over 20 years. consideration. I have been a loyal customer for over 20 years. More
Other Employees Tagged: Agnes Pusztai

