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Ken Brown
Ken Brown at Family Ford of Enfield

Ken Brown | Page 10

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
565 Reviews
4.7

565 Reviews

Write a Review

565 Reviews of Ken Brown

October 26, 2024

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Employee Rating

Have been a customer since 1999 and followed this dealer from Chicopee, MA to Enfield, CT More

by PONIDRIVR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Oct 27, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2024

Dealership Rating
Employee Rating

Greg and the rest of the team in service are very courteous , communicative and professional. Everything was completed to expectation and ahead of schedule. More

by MICHAEL.DAMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 27, 2024

Family Ford of Enfield responded

Thank you, Michael, for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Greg and our team were able to help, and we hope to see you again!

October 24, 2024

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Employee Rating

Everyone I have dealt with has been professional so far. If I ever need to purchase another car I would consider dealing with them again. More

by hockeynutt68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Oct 25, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2024

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Employee Rating

As always I can count on Family Ford for great service. Also the people in the service department are all very friendly. More

by NAN.DRENZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 20, 2024

Family Ford of Enfield responded

Thank you, Nan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2024

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Employee Rating

Great staff they always do there best to get me in same day and address my issues. More

by WHYTESTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Oct 18, 2024

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 17, 2024

Dealership Rating
Employee Rating

I always have good service when I bring my truck or my car and service personnel, good and friendly and the mechanics do a great job More

by BSGOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 18, 2024

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

Dealership Rating
Employee Rating

On October 10th I had an 8:30 AM appointment for service for a recall. Everything happened as it should have. The problem was fixed quickly and I was on my way. Thank you Family Ford for a job well done. More

by Janis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 17, 2024

Family Ford of Enfield responded

Thank you, Janis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 15, 2024

Dealership Rating
Employee Rating

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service More

by stuvylyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Oct 16, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 14, 2024

Dealership Rating
Employee Rating

Always explains everything completely to me. Answers all questions I may have. They take the time to listen. More

by BlueLady '07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2024

Dealership Rating
Employee Rating

The service was great and staff pleasant. The repair was done well and I am satisfied with the job. More

by David1361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Oct 12, 2024

Family Ford of Enfield responded

David, Thanks for sharing about your service experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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