Ken Brown | Page 12

Did what they said in a timely manner would recommend to others on a happy customer others on a happy customer More

by naturalpestcontrol Verified Customer Verified Customer

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Always a pleasure to come in for service at Family Ford. They are always professional and inspire confidence. They are always professional and inspire confidence. More

by LOMBARDI.MICHAEL001 Verified Customer Verified Customer

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Ken and Agnes took very good care of me. . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashi . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashion and schedule an appointment... Agnes the morning of service took care of me very efficiently and friendly much appreciated... She even stopped what she was doing came and got me so I could look at my truck while the service tech was completing the required service. Accolades to your shop for helping a distressed family that was there at the same time I was six kids mom and dad with a check engine light on there van transit Agnes got them in and out repaired under 2 hours very nice... I am at your dealership because previous experiences with others have been less than enjoyable thank you for everything bathrooms very clean I appreciate that waiting area was good excellent... Look forward to continuing service with you thanks again More

by danielburnham172 Verified Customer Verified Customer

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Fast service for diagnosis and repair Clear communication Better hourly rate than other service I have used. communication Better hourly rate than other service I have used. More

by E Verified Customer Verified Customer

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Great staff - professional, courteous and respectful of my time. Will continue to have my car service at this business. my time. Will continue to have my car service at this business. More

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I have been working with "Family Ford" since purchasing my 2011 Explorer. Very happy with their services. my 2011 Explorer. Very happy with their services. More

by MAYA1946 Verified Customer Verified Customer

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I have always been pleased with the service on my vehicle and information given to me concerning any problems. Always thoroughly answered my questions. and information given to me concerning any problems. Always thoroughly answered my questions. More

by SERENDIPITYMAV Verified Customer Verified Customer

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If my truck doesn't get the problem fixed this time I believe it will fall under the lemon law believe it will fall under the lemon law More

by FRANKLADYKO Verified Customer Verified Customer

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Pleasant, they provided update, coat estimate and finished the service quickly. Service overall went well finished the service quickly. Service overall went well More

by lymanstuff Verified Customer Verified Customer

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My salesman John was great as was Ken, I was expecting a more communication in regards to the service of my truck when it was completed. The gentleman that rang me out did not provide me any information wha more communication in regards to the service of my truck when it was completed. The gentleman that rang me out did not provide me any information whatsoever in regards to my service. For the amount of money I paid I expected a more detailed service report and better communication from the service department. More

by Northeastrefrigeration Verified Customer Verified Customer

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