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Ken Brown
Ken Brown at Family Ford of Enfield

Ken Brown | Page 7

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
565 Reviews
4.7

565 Reviews

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565 Reviews of Ken Brown

March 15, 2025

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Employee Rating

Respond quickly to repair needs. Great service. Excellent communication. Very happy with all transactions. Highly recommend More

by james_aparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Mar 16, 2025

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business, James, and hope to see you again soon!

March 15, 2025

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Employee Rating

Prompt service, detailed information and kept me in the loop throughout the process and explained everything in detail and helped me consider different options in regards to handling the issue I was there More

by L118anderson
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Mar 16, 2025

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2025

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Employee Rating

I think very highly of all the people that work there and is why I have been going there fir Service and purchasing for the past 28 yrs. And they have Really good Technicians More

by CRAIGMX204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore

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Mar 07, 2025

Family Ford of Enfield responded

Craig, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

March 01, 2025

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Employee Rating

i bought out the vehicle that i was leasing. very satisfied with the entire process. More

by lnorton9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Billy Genereux, Agnes Pusztai , Karina, Business Manager, Very pleased with her.

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Mar 03, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

February 25, 2025

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Employee Rating

It's refreshing to have received professional and timely service, Family Ford delivered exactly as promised More

by Michaeldfs456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Family Ford of Enfield responded

Thank you, Michael, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

February 22, 2025

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Employee Rating

Always get the service one would expect from Family Ford and its employees! Greg is the best and treats you as not only a customer but a friend as well! More

by STURGISGODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Feb 23, 2025

Family Ford of Enfield responded

Thank you so much for your kind words for Greg, and for taking the time to leave us this wonderful feedback!

February 10, 2025

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Employee Rating

Service writer very stand offish and rude to my Daughter never buy or going back they lost my business!! More

by nicolescavotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 13, 2025

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 13, 2025

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 31, 2025

Dealership Rating
Employee Rating

Was having a check engine light issue and no one else could figure it out. So far so good . Ken was great to work with. More

by kenny82162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

January 31, 2025

Dealership Rating
Employee Rating

Always a good experience going there. Have been going thrre for many many yrs and will continue to do so More

by CRAIGMX204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore

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Feb 01, 2025

Family Ford of Enfield responded

Thank you for your business and this review, Craig. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2025

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Employee Rating

So far very easy to online schedule appointments. Staff is very willing to accommodate around your schedule. More

by chrisfromsoftball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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