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Ken Delk
426 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
426 Reviews
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426 Reviews of Ken Delk
October 29, 2015
Excellent experience! My experience at this dealership has been great. Ken took me seriously as a young professional and helped me to find the best BMW for me. I highly rec My experience at this dealership has been great. Ken took me seriously as a young professional and helped me to find the best BMW for me. I highly recommend this dealership. More
by John
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki
September 18, 2015
2016 X5 We recently purchased a 2016 X5 from BMW of Westlake. During our search we felt that this dealership was the best fit as they were very professional, We recently purchased a 2016 X5 from BMW of Westlake. During our search we felt that this dealership was the best fit as they were very professional, answered all of our questions, and delivered on what they promised. I originally worked with Mark Roberts and Bob Strecker. After Mark left the company Ken Delk took over and did a fantastic job making sure our delivery took place as expected. Also many thanks to Mike in Finance and Nate the "BMW Genius" who patiently took us through all of the vehicle systems. We live 2 hours away and felt it was worth the travel to do business with this dealership. Thanks again for a great experience. More
by HD Mason
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki
September 16, 2015
The best BMW dealership in town. Having dealt with Ken in the past, I decided to go back and buy an X1 for my wife. Once again, Ken delivers. Also kudos to Mike, the Finance Manager. Having dealt with Ken in the past, I decided to go back and buy an X1 for my wife. Once again, Ken delivers. Also kudos to Mike, the Finance Manager. Mike is really helpful and never being pushy throughout the whole process. I would definitely go back to this dealer for my next BMW. You guys rock!!! More
by Edgar766hi
Other Employees Tagged: Mike Niedzwiecki
September 16, 2015
Ken Delk is the best I purchased a new BMW 320i about a month ago and I worked with Ken Delk. Ken was really helpful. He made this such an excellent car buying experience. I purchased a new BMW 320i about a month ago and I worked with Ken Delk. Ken was really helpful. He made this such an excellent car buying experience. He answered all my questions and really spent the time to help me choose the right car for me. He is really knowledgeable about the car and all its features and he is really friendly and courteous. It was the best car buying experience. Thanks, Ken! More
by Edgar766hi
July 19, 2015
Awesome experience. My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not b My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not be happier with my BMW experience. No pressure sales just great guidance from Ken. Mike from finance was very helpful as well. I love my new X1. Thanks again Ken and MIke. Christine DeBow More
by X1ROCKS
Other Employees Tagged: Mike Niedzwiecki
July 13, 2015
AWESOME SERVICE Courteous, Respectful, Helpful and Great Pricing. What more can anyone want from a dealership? Ken and Scott were fantastic to work with. They made th Courteous, Respectful, Helpful and Great Pricing. What more can anyone want from a dealership? Ken and Scott were fantastic to work with. They made the buying experience so pleasant and easy. More
by hildacle
July 06, 2015
Very Good Good inventory with straight forward pricing. I got an fair value for my trade in. My sales rep was very professional and the service is excellent. Good inventory with straight forward pricing. I got an fair value for my trade in. My sales rep was very professional and the service is excellent. More
by cbanks346
June 21, 2015
Easy first time buy The staff was very friendly and knowledgeable and made buying my first BMW very easy. From the moment I was meet with a very helpful atmosphere. The staff was very friendly and knowledgeable and made buying my first BMW very easy. From the moment I was meet with a very helpful atmosphere. More
by AlexH
June 16, 2015
Quick and painless lease buyout. I used Ken Delk to help me with the purchase of my end of lease 2012 335is. Ken provided prompt and no hassle assistance throughout the process. I got I used Ken Delk to help me with the purchase of my end of lease 2012 335is. Ken provided prompt and no hassle assistance throughout the process. I got quotes from several different dealers and their OTD price was the best of the bunch. I choose Ken based on his history of great customer service. You wont be disappointed. More
by RonD
May 31, 2015
Great Customer Service It is always a pleasure and easy to do business with BMW of Westlake. My Client Advisor, Ken Delk is professional and goes out of his way to ensure th It is always a pleasure and easy to do business with BMW of Westlake. My Client Advisor, Ken Delk is professional and goes out of his way to ensure that every detail is handled to my satisfaction. I enjoy driving my car and as always, the experience was great. Thanks, Ken. More
by AJohnson3
