Dealer Reviews
Cars for Sale
Dealer Log In
Ken Delk
426 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 8 mos
Industry Experience
21 yrs, 8 mos
Specialties & Trainings
Corporate Sales Coordinator
426 Reviews
Write a Review
426 Reviews of Ken Delk
December 31, 2015
Excellent customer service Ken was the best.Comunication during the process was flawless.He sent me requested information promptly.Drove the car to a location closer to me the n Ken was the best.Comunication during the process was flawless.He sent me requested information promptly.Drove the car to a location closer to me the night before.Took time to explain cars features in great detail.Thanks to Ken we were in and out with new car in just under 3 hours. More
by Danny1973
Other Employees Tagged: Dan Walker
December 24, 2015
Fantastic Experience! Ken was very helpful and made the process quick and painless! Superb follow up and just overall great customer service. Would highly recommend any Ken was very helpful and made the process quick and painless! Superb follow up and just overall great customer service. Would highly recommend anyone to go to this dealership . More
by 4bacon
December 22, 2015
Very happy The entire staff made every effort to make the purchase a good experience. I felt well informed both during the purchase and during the manufacture a The entire staff made every effort to make the purchase a good experience. I felt well informed both during the purchase and during the manufacture and shipping of the car. More
by Grnell
Other Employees Tagged: Robert Strecker
November 23, 2015
Best Man to Work with (BMW- Get it?) is KEN DELK! Ken went above and beyond. He was not overly pushy but just very knowledgeable. If you want the best, don't look any farther than Ken Delk. Very posit Ken went above and beyond. He was not overly pushy but just very knowledgeable. If you want the best, don't look any farther than Ken Delk. Very positive buying experience! More
by WALSH
November 23, 2015
Great to work with Made to buying experience a breeze. Extremely nice show room. Even better employees. Would highly recommend them to anyone searching for a new BMW. G Made to buying experience a breeze. Extremely nice show room. Even better employees. Would highly recommend them to anyone searching for a new BMW. Great experience. More
by Kl335704
November 14, 2015
Meeting and Exceeding Customer Expectations This group of professionals truly understand the meaning of customer service! This is my fourth BMW and I will always return to purchase from these f This group of professionals truly understand the meaning of customer service! This is my fourth BMW and I will always return to purchase from these fine folks! More
by NEWBMW
Other Employees Tagged: Robert Strecker , Fred Palmer
November 08, 2015
Very good experience. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. Ken was very helpful in selecting my new car. The Show Room was pleasant, the test drive was stressless, and I love my new car. Thanks Ken. More
by Lorry
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
November 06, 2015
Courteous, honest, helpful, professional Our dealings with BMW of Westlake were consistently a pleasure. There was no pressure to buy, only honest delivery of information about their product Our dealings with BMW of Westlake were consistently a pleasure. There was no pressure to buy, only honest delivery of information about their product, which happens to be top of the line. Mr. Ken Delk was particularly helpful in educating us about the right vehicle for our particular needs. He was quite accessible and responsive throughout the purchase process, and as a bonus, happens to be a really nice and easy going guy. He is a no nonsense veteran with long-term experience with BMW. We give Mr. Delk and BMW of Westlake our highest evaluation, and recommend him and this dealership without reservation. More
by HappyCustomer
Other Employees Tagged: Mike Niedzwiecki
November 04, 2015
Relaxing experience I honestly hate looking for cars, so I cringed when my lease was ending. I had no idea what I wanted. My husband mentioned BMW and since we had one I honestly hate looking for cars, so I cringed when my lease was ending. I had no idea what I wanted. My husband mentioned BMW and since we had one before I thought sure why not look. Well, the look turned into a drive into a lease. The process was so quick and easy and our salesperson Ken Dell was wonderful. It was no pressure. I would definitely recommend Kenot and the BMW Westlake team to anyone looking for a vehicle. More
by MyBMW
Other Employees Tagged: Dan Walker, John Cordell
October 29, 2015
Easy purchase Everyone was very helpful, and we got what we wanted. Nate Lieb told us more about our new car than we had ever known about our three prior BMWs We lo Everyone was very helpful, and we got what we wanted. Nate Lieb told us more about our new car than we had ever known about our three prior BMWs We look forward to a return visit with him to make ur purchase even more enjoyable More
by dwerner
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki , Nate Lieb, Dan Walker
Dealership Inventory (198 Vehicles)
