469 Reviews
Write a Review469 Reviews of Ken Dunaway
August 14, 2020
Excellent service and contact Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. More
Other Employees Tagged: Justin Mick
August 13, 2020
Always friendly, professional and do great work! I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to work with. They are very friendly and quick. Nice work Autohaus! More
Other Employees Tagged: Tom Lood, Cindi Link
August 11, 2020
great service interesting experience yesterday while trying to pick up my serviced vehicle...there was a tornado warning. We were ushered to the basement to be safe interesting experience yesterday while trying to pick up my serviced vehicle...there was a tornado warning. We were ushered to the basement to be safe..What other dealer would do that? More
Other Employees Tagged: Cindi Link , Terry Stailey
August 11, 2020
Ken Dunaway is the Best My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it wit My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it within 30 minutes. I've gotten to know Ken over the past several years as my little 2001 SLK convertible ages and requires some additional TLC. He takes wonderful care of it. His technical knowledge is terrific and his customer service skills are superb. More
August 11, 2020
Excellent 5 stars for Ken, always helpful. Explains required services and cost. Follows up with texts promptly and gives options for services when available. 5 stars for Ken, always helpful. Explains required services and cost. Follows up with texts promptly and gives options for services when available. Friendly and courteous. More
July 27, 2020
Ken (service manager) is fantastic. I took my car in for a B service and a trans & brake fluid service. Ken and his master technician were very accommodating and took the time to thoroug I took my car in for a B service and a trans & brake fluid service. Ken and his master technician were very accommodating and took the time to thoroughly answer my questions. I am very particular about my cars and this one in particular. They did everything I asked and exceeded my expectations. I will definitely be taking all of my MB's to Autohaus of Edens from here on out. Thanks again. More
July 22, 2020
OUTSTANDING SERVICE The staff (Ken and Adam) was very informative and professional. Personally, it was worth traveling the extra distance to come here. I would highly rec The staff (Ken and Adam) was very informative and professional. Personally, it was worth traveling the extra distance to come here. I would highly recommend their services to anyone. More
July 21, 2020
Super Service Dept. We've always enjoyed a smooth experience in the service department. I highly recommend them. We even chose to buy a Mercedes after talking with a cu We've always enjoyed a smooth experience in the service department. I highly recommend them. We even chose to buy a Mercedes after talking with a customer who raved about the terrific service and attention she'd received from Autohaus on Edens. I have to agree with her. More
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