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Ken Dunaway
476 Reviews
476 Reviews
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476 Reviews of Ken Dunaway
March 05, 2019
Excellent honest service This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and servi This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and service appraisal. Ask for ‘Ken’. In my opinion, he’s the best in the business. I’m a firm believer that it’s the after sales service that would make you buy a car and Autohaus is the epitome of this narrative. More
by NZRICHBROWN
Verified Customer
March 04, 2019
Outstanding Service Department, for many years! Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many questions about understanding controls and options, putting on new 4Matic emblem which had come off in Polar Vortex, etc. The greeters, the car wash staff, and just everyone - they are all just wonderful! I wasn’t feeling well, and they all helped me so greatly to take care of the car, that it was truly heartwarming to me, and greatly appreciated, beyond expression. I will be bringing in the SL500 very soon, also, as I have had so much work done on that car, also, and will be trying to stay current with maintenance. Thank you so very, very much for everything, and best wishes to all. More
by BGM63
Other Employees Tagged: Cindi Link , Julie Michel
March 04, 2019
New Car Purchase Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the exact car I was looking for. More
by HCSEMPLE
Other Employees Tagged: Nicholas Maniatis
March 01, 2019
Superior Service Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was en Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was enjoyable and they made it easy for me to do business with them. I will continue to be a loyal customer for my service and purchase needs. More
by ZMARCUS922
Other Employees Tagged: Nicholas Maniatis
February 28, 2019
Ken was terrific. Ken was very helpful and diligent and proactive. I really appreciate it. The communication was very good and so was the loaner program as well. Ken was very helpful and diligent and proactive. I really appreciate it. The communication was very good and so was the loaner program as well. More
by ROBERT
February 28, 2019
Very pleased with the service. The repairs were done within the promised time and since it took most of the day, I was offered a loaner so I could stay in the neighbourhood and run The repairs were done within the promised time and since it took most of the day, I was offered a loaner so I could stay in the neighbourhood and run my errands. More
by JRUEGE
Other Employees Tagged: Janusz Davlidowicz
February 27, 2019
Service All was completed satisfactory! Car needed new tires and alignment. While there oil leak was detected and fixed. Loaner was given to me so I was All was completed satisfactory! Car needed new tires and alignment. While there oil leak was detected and fixed. Loaner was given to me so I was not careless! More
by EDGOLDEN416
Other Employees Tagged: Cindi Link , Prem Parikh
February 25, 2019
Windhsield, brakes and coolant! - A+++ Friendly, knowledgeable and helpful! This dealership is always helpful and goes above and beyond. Ken in particular is great. Good team, good servi Friendly, knowledgeable and helpful! This dealership is always helpful and goes above and beyond. Ken in particular is great. Good team, good service, I keep going back! More
by JEFFGASKILL99
February 18, 2019
Recent service visit overall well satisfied with the business need and Ken Dunaway explained the service needs and taken care of all matters in a friendly manner.extremely overall well satisfied with the business need and Ken Dunaway explained the service needs and taken care of all matters in a friendly manner.extremely satisfied. More
by THEKANAL2
Other Employees Tagged: Cindi Link
February 15, 2019
Nice people, easy to arrange Autohaus is always accommodating, friendly, and does good work. I am Happy to work with Autohaus. I recommend Autohaus for Mercedes service in the fut Autohaus is always accommodating, friendly, and does good work. I am Happy to work with Autohaus. I recommend Autohaus for Mercedes service in the future. More
by KRISTINSIMERSON
Other Employees Tagged: Cindi Link
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