Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 42

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
469 Reviews
4.8

469 Reviews

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469 Reviews of Ken Dunaway

February 25, 2019

Dealership Rating
Employee Rating

Windhsield, brakes and coolant! - A+++ Friendly, knowledgeable and helpful! This dealership is always helpful and goes above and beyond. Ken in particular is great. Good team, good servi More

by JEFFGASKILL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2019

Autohaus on Edens responded

Hi Jeff, We are happy to see that Ken took great care of you. Thank for your business!

February 18, 2019

Dealership Rating
Employee Rating

Recent service visit overall well satisfied with the business need and Ken Dunaway explained the service needs and taken care of all matters in a friendly manner.extremely More

by THEKANAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Feb 26, 2019

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Cindi and Ken took great care of you. We appreciate your business!

February 15, 2019

Dealership Rating
Employee Rating

Nice people, easy to arrange Autohaus is always accommodating, friendly, and does good work. I am Happy to work with Autohaus. I recommend Autohaus for Mercedes service in the fut More

by KRISTINSIMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Feb 26, 2019

Autohaus on Edens responded

Hi Kristin, Thank you for the 5-Star review. We are glad to hear that Cindi and Ken took great care of you. We appreciate your business!

February 12, 2019

Dealership Rating
Employee Rating

Excellent I Never been disappointed with the quality of work from the moment I dropped the car to picked up. It is always prompt and professional! More

by INSEINO222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Gagerman, Prem Parikh

Feb 12, 2019

Autohaus on Edens responded

Thank you for the 5-Star review! We truly appreciate your feedback and business!

February 11, 2019

Dealership Rating
Employee Rating

Excellent in all respects as usual. Every step of the process was easy and made me feel welcomed and recognized as a valued customer. Ken listened to my needs and made appropriate recom More

by JNSPANGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

Autohaus on Edens responded

Hi Jeff, Thank you for providing your feedback. We are glad to see that Ken gave you the care you deserve! Thank you for your business!

February 11, 2019

Dealership Rating
Employee Rating

Always a great experience! Autohaus provides the type of personal experience and care that one should expect from a Mercedes dealership. Unlike some other service centers, if t More

by ChicagoDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

Autohaus on Edens responded

We appreciate your 5-star review! We are happy to hear that we were able to resolve your issue. Thank you for your business and we hope to see you soon!

February 08, 2019

Dealership Rating
Employee Rating

Excellent service Ken always provides outstanding service by thoroughly discussing options and making solid recommendations. Very good at communicating timing and what More

by LICASG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

Autohaus on Edens responded

Thank you for sharing your experience with Ken! We are happy to hear that he is providing great customer service. Thank you for your patronage!

February 01, 2019

Dealership Rating
Employee Rating

Good customer service too much money for service Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not availa More

by MANGKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2019

Autohaus on Edens responded

Thank you for taking the time to share your feedback. We understand your frustration and can assure you that our pricing is always competitive and structured with the client base in mind. We thank you for your business!

January 30, 2019

Dealership Rating
Employee Rating

Service Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him a More

by mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2019

Autohaus on Edens responded

Thank you for sharing your experience with Ken Dunaway. We appreciate your business!

January 30, 2019

Dealership Rating
Employee Rating

Service. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. More

by JRUEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Maniatis

Feb 13, 2019

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We appreciate your feedback and business!

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