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Ken Dunaway
476 Reviews
476 Reviews
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476 Reviews of Ken Dunaway
May 03, 2019
Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was broken when I bought the car!! More
by JULIEKREITER
Verified CustomerOther Employees Tagged: Cindi Link , James Riley
April 25, 2019
Great Experience! Tony made the process of buying a new car so pleasant. He was friendly, courteous and definitely understood our needs and wants. My husband and Tony made the process of buying a new car so pleasant. He was friendly, courteous and definitely understood our needs and wants. My husband and I are thrilled with our new car! More
by JULIEKREITER
Other Employees Tagged: Nahrain Abraham, Tony Patel
April 25, 2019
Quick Response Tire Blowout Ken is very personable and always communicates the status of the work. I continue to come to this location because of my relationship with Ken. Ken is very personable and always communicates the status of the work. I continue to come to this location because of my relationship with Ken. More
by GPOULOS
April 16, 2019
Great job Ken Dunaway, Assistant Service Manager, has been very helpful. He gives me good advice and works hard to assure customer satisfaction. Prem Parikh ha Ken Dunaway, Assistant Service Manager, has been very helpful. He gives me good advice and works hard to assure customer satisfaction. Prem Parikh has also been very helpful. More
by Tom A Rothschild
Other Employees Tagged: Prem Parikh
April 11, 2019
Excellent service experience I came to Autohaus because Ken Dunaway, one of the assistant service managers, was recommended to me. He listened and understood my unique mechanical I came to Autohaus because Ken Dunaway, one of the assistant service managers, was recommended to me. He listened and understood my unique mechanical issue. He related it accurately to his AMG tech and the issue was found and fixed in one visit. He worked with me verifying which service items to perform at this time. He called and updated me. Car was done on time and was spotless. 5 stars. More
by MUDCARGT
April 01, 2019
3 visits to fix same issue, almost 1 month in the shop In past, excellent, and still in general trust. 3 visits to fix same issue, almost 1 month total in the shop to fix shudder/ vibration on turning. Eve In past, excellent, and still in general trust. 3 visits to fix same issue, almost 1 month total in the shop to fix shudder/ vibration on turning. Eventually transmission replaced. Apparently alot of time to get Mercedes to accept their own extended warranty! On last visit, had routine maintenance (service A) performed. The rear tires were underinflated and the tire warning lights went on as I drove home! More
by no name
March 11, 2019
Excellent service by Ken Dunaway Ken Dunaway provides the excellent service that all dealerships should strive for. I always feel confident that my vehicles will be serviced correctl Ken Dunaway provides the excellent service that all dealerships should strive for. I always feel confident that my vehicles will be serviced correctly and promptly.. More
by CWB
March 11, 2019
I can help you I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one with a ponytail is very helpful. She has a can do attitude and deserves a commendation. It’s a pleasure to come to your dealership and be helped by people who have a positive attitude. More
by RHORWITCH
Other Employees Tagged: Ricky Pena, Tom Lood, Eddie Garcia, Cindi Link , Julie Michel, Amanda Youkhana
March 11, 2019
Service I brought in my C 300 for alignment and everything was taken care of very professionally and perfectly. I was very satisfied and would definitely reco I brought in my C 300 for alignment and everything was taken care of very professionally and perfectly. I was very satisfied and would definitely recommend this place for any service needs.. Thanks More
by ZAHIDRANDHAWA
Other Employees Tagged: Ricky Pena
March 09, 2019
The best service They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied More
by jackreagans
Other Employees Tagged: Prem Parikh
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