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Ken Dunaway
476 Reviews
476 Reviews
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476 Reviews of Ken Dunaway
February 12, 2019
Excellent I Never been disappointed with the quality of work from the moment I dropped the car to picked up. It is always prompt and professional! I Never been disappointed with the quality of work from the moment I dropped the car to picked up. It is always prompt and professional! More
by INSEINO222
Verified CustomerOther Employees Tagged: Philip Gagerman, Prem Parikh
February 11, 2019
Excellent in all respects as usual. Every step of the process was easy and made me feel welcomed and recognized as a valued customer. Ken listened to my needs and made appropriate recom Every step of the process was easy and made me feel welcomed and recognized as a valued customer. Ken listened to my needs and made appropriate recommendations to meet them. More
by JNSPANGLER
February 11, 2019
Always a great experience! Autohaus provides the type of personal experience and care that one should expect from a Mercedes dealership. Unlike some other service centers, if t Autohaus provides the type of personal experience and care that one should expect from a Mercedes dealership. Unlike some other service centers, if there is a problem, the service team will work until it is found and fixed. More
by ChicagoDriver
February 08, 2019
Excellent service Ken always provides outstanding service by thoroughly discussing options and making solid recommendations. Very good at communicating timing and what Ken always provides outstanding service by thoroughly discussing options and making solid recommendations. Very good at communicating timing and what I should expect from future scheduled maintenance. . More
by LICASG123
February 01, 2019
Good customer service too much money for service Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not availa Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not available anywhere else because of the sophisticated cars . More
by MANGKISH
January 30, 2019
Service Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him a Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him and his experience. More
by mercedes
January 30, 2019
Service. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. More
by JRUEGE
Other Employees Tagged: Nicholas Maniatis
January 30, 2019
Always a great experience Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Ken is always knowledgeable and nice and had my car back within a few hours. More
by JENKAP
Other Employees Tagged: Cindi Link
January 29, 2019
Precise Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars throug Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars through dunaway, and receive exceptional service and advice More
by EDANTE4
January 23, 2019
Professional Cindi Link - from the moment I drove into the service department, Cindi was there for me to answer questions and complete the process in a very profes Cindi Link - from the moment I drove into the service department, Cindi was there for me to answer questions and complete the process in a very professional way. Ready to answer questions . More
by BURR2023
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