Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 44

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.8
469 Reviews
4.8

469 Reviews

Write a Review

469 Reviews of Ken Dunaway

January 07, 2019

Dealership Rating
Employee Rating

Excellent and quick service I came in with a deflated tire and it was taken care of quickly. Everyone was helpful as always and there was a loaner vehicle available so I could g More

by SHARIHARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , Ernie Bonilla

Jan 10, 2019

Autohaus on Edens responded

Hi Shari, Your review is great to hear! Convenience and your schedule are the most important things to us! We appreciate your business!

January 04, 2019

Dealership Rating
Employee Rating

Best service deptartmenr Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will mi More

by JENKIMPARK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 10, 2019

Autohaus on Edens responded

Hi Jen, Thank you very much for the kind words. Ken is a great advisor so we agree with you there! We are sorry to see you go, please let us know if there is anything we can do to keep you in a Mercedes-Benz! Thank you for your business.

January 01, 2019

Dealership Rating
Employee Rating

Awesome Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly More

by MIKKAELA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

Jan 03, 2019

Autohaus on Edens responded

Hi Mikkaela. We agree! Ken is the best! We are glad to hear that he takes great care of you. Thank you for your business, it is appreciated.

December 29, 2018

Dealership Rating
Employee Rating

New GLC 300 upgrades I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I a More

by DTHIGPEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Maniatis

Jan 03, 2019

Autohaus on Edens responded

Thank you very much for sharing your experience. We are glad that your services were completed in a timely fashion! Thank you for your patronage!

December 28, 2018

Dealership Rating
Employee Rating

Great Service Department I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Au More

by WGOODMAN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , Julie Michel

Jan 03, 2019

Autohaus on Edens responded

Hi Wayne, Thank you very much for the great review! We are glad to hear that Ken took care of you in a time of need and made the process as simple for you as possible! Thank you for your business!

December 21, 2018

Dealership Rating
Employee Rating

Well done My service was originally to be done in about 1 hour as an "A" service, but it was actually a "B" service which was supposed to take 2 hours or more. More

by JUDYS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 27, 2018

Autohaus on Edens responded

Thank you for your great review! We appreciate your business and are glad we were able to take care of you in a timely fashion!

December 21, 2018

Dealership Rating

Fabulous As always Ken Dunaway took great care of me! His entire team is so nice and accommodating....new tires for a new year!! All good. More

by LKLAPMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Autohaus on Edens responded

Thank you very much for sharing your experience with Ken! We are happy to hear that he is taking great care of you. Thank you for your business.

December 18, 2018

Dealership Rating
Employee Rating

Customer service as always, is top notch I have been a customer of Autohaus for over 15 years, and there is a reason I’m loyal- they are wonderful. Each interaction, either a purchase or serv More

by Giglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Weil

Dec 20, 2018

Autohaus on Edens responded

Thank you for the great review, We are glad to see that Josh and Ken take proper care of you. We appreciate your loyalty and are happy to serve you!

December 17, 2018

Dealership Rating
Employee Rating

Best Car Dealer Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Auto More

by PAULM396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018

Autohaus on Edens responded

Hi Paul, Thank you for taking the time to review our dealer. It is our goal to treat you like family and it is great to hear that Ken is delivering on that experience! Thank you very much for your business and we look forward to seeing you again soon!

December 12, 2018

Dealership Rating
Employee Rating

Service Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. More

by Fmaqureshi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2018

Autohaus on Edens responded

Thank you very much for the review. We appreciate you taking the time to share your experience with Ken! Thank you for your business!

...
44
...

Dealership Inventory (275 Vehicles)

new 2026 Mercedes-Benz GLE 350 car, priced at $75,715
2026 Mercedes-Benz GLE 350
new
Obsidian Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $77,965
2026 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLC 300 car, priced at $32,444
2022 Mercedes-Benz GLC 300
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLE 63 car, priced at $145,385
2026 Mercedes-Benz AMG GLE 63
new
Moonlight White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,335
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $53,970
2026 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive