Ken Gilland
Ken Gilland at Town Center Nissan

Ken Gilland | Page 2

Assistant Service Manager

Town Center Nissan

2310 Barrett Lakes Blvd NW
Kennesaw, GA 30144

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Ken Gilland

September 08, 2026

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Employee Rating

We were taken care of in a very efficient and professional manner. Ken is very good! More

by CHUNGERFORD.76
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 11, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear that Ken provided efficient, professional service and took such good care of you during your visit. We'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan—we truly appreciate your business and look forward to serving you again!

September 02, 2026

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Great experience. Nassir was awesome as the salesperson. Trent was great as the manager. Overall very positive. More

by BELBOZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Town Center Nissan responded

Thank you for the great review! We're thrilled to hear that you had such a positive experience at Town Center Nissan. It's wonderful to know that Nassir provided an awesome sales experience and that Trent helped make everything go smoothly as well. We'll be sure to share your kind words with both of them. Thank you for choosing Town Center Nissan, and we hope you enjoy your new vehicle!

August 25, 2026

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Ken was awesome. He did a great job. He made sure I taken care of Nissan had to keep my car. He made sure I had a rental. Everything was great. More

by grimestopperllc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Ken took such great care of you throughout your service experience. Having to leave your vehicle for service can be inconvenient, so we're especially glad Ken made sure you had a rental and were taken care of while your car was with us. We'll be sure to share your kind words with him. Thank you for trusting Town Center Nissan!

August 24, 2026

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Town Center Nissan has always provided great service everytime I my car is in need of an oil change, routine service, and repairs. More

by ROBERT_SWIFT
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Recommend Dealer
Yes

Other Employees Tagged: Dominique Goodrow, Eddie Davis

Aug 27, 2026

Town Center Nissan responded

Thank you for your continued trust in Town Center Nissan! We're glad to hear that our service team consistently takes great care of you, whether you're visiting for an oil change, routine maintenance, or repairs. We truly appreciate your loyalty and look forward to keeping your vehicle running its best for many miles to come!

August 22, 2026

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Very efficient! ! All the persons involved were very helpful starting from when I arrived till checking out. More

by MENCHIE1962
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Davis

Aug 27, 2026

Town Center Nissan responded

Thank you for the wonderful review! We’re delighted to hear you had such an efficient experience from start to finish. It’s great to know our team was helpful throughout your visit, from your arrival to checkout. We truly appreciate your kind words and look forward to serving you again in the future!

August 20, 2026

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Town Center Nissan took very good care of my vehicle. Thanks Ken for getting me scheduled so fast. More

by JOHNJ_HEARN
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear that your vehicle was well taken care of and that Ken was able to get you scheduled so quickly. We'll be sure to share your appreciation with him. Thank you for trusting Town Center Nissan with your vehicle, and we look forward to serving you again!

August 20, 2026

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Up until this service appointment, I would have given Town Center Nissan a higher rating. However, they didn't perform service that was requested when I checked in. I have a tire on the front driver's si More

by ROGERS.GOLFER71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don't know who I worked with

Aug 27, 2026

Town Center Nissan responded

Thank you for taking the time to share your experience. We’re sorry your recent visit did not meet the level of service you had previously come to expect from Town Center Nissan. When specific services are requested at check-in, we understand how frustrating it is to discover afterward that they were not completed. We’re especially concerned that the tire you asked us to inspect continues to lose pressure and that the requested tire rotation was not performed. If we were unable to complete either service during your appointment, that should have been clearly communicated to you before you left. We appreciate you bringing this to our attention and apologize for the inconvenience of having to make another trip. Your feedback will be shared with our service team so we can improve both our service process and communication with our customers.

August 18, 2026

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Everything was handled as requested. Notified of tire issue & easily came to agreement on solution. More

by JRICE10599
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear that everything was handled as requested and that our team kept you informed about the tire issue. It's great to know we were able to work together on a solution that met your needs. We appreciate you trusting Town Center Nissan with your vehicle and look forward to serving you again!

August 12, 2026

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Customer service was great. Got my oil change. Ken Gillard was great getting me in for my oil change.. Thank you again More

by CRUDUP555
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear you received excellent customer service and that Ken Gillard helped make your oil change visit quick and easy. We'll be sure to share your kind words with Ken. Thank you for choosing Town Center Nissan—we appreciate your business and look forward to seeing you again!

August 08, 2026

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Employee Rating

I am so happy that Ken is back with yge servicedepartment. He was always the best A+++++ More

by JAMILMULLA
Recommend Dealer
Yes

Other Employees Tagged: Dominique Goodrow

Aug 11, 2026

Town Center Nissan responded

Thank you for the fantastic review! We're so happy to hear how excited you are to have Ken back in our service department. It's clear that his dedication and exceptional customer service have made a lasting impression over the years. We'll be sure to share your A+++++ compliment with him! Thank you for choosing Town Center Nissan, and we look forward to seeing you again soon.

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