Ken Harris | Page 23

I experienced top notch service at Klaben in Kent, Ohio! I was given a great trade-in deal on my Jeep wrangler, and love my new Jeep Grand Cherokee! Don my salesman was honest, and had my best interest at I was given a great trade-in deal on my Jeep wrangler, and love my new Jeep Grand Cherokee! Don my salesman was honest, and had my best interest at heart. His industry knowledge really shined through. He took extra time in making sure I knew how to use all my new high-tech features. Ken the floor manager went above and beyond my expectations too and was so kind in surprising me with upgraded floor mats! Thank you, Don & Ken! You earned a forever business and I will continue to refer family and friends! We’re already searching for our next vehicle, a used 1/2 ton truck to pull a fifth wheel! More

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This is vehicle #4 from Klaben and Carl Esker. Each time I am more and more impressed with the service and the expertise! And John Coco couldn’t have made the finance part any easier or smoother. I love my I am more and more impressed with the service and the expertise! And John Coco couldn’t have made the finance part any easier or smoother. I love my new Compass! More

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Very good customer service Justin Ken Christine and Gina are awesome definitely recommend them. They took really good care of me! I will only buy my Vehicles from Klaben! They treat you like family there! A are awesome definitely recommend them. They took really good care of me! I will only buy my Vehicles from Klaben! They treat you like family there! And they don’t pressure you into your purchase! More

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Very courteous, professional, and delivered what they promised. I went into the dealership with my own financing and they actually found me better lower rate financing, I was very pleased. promised. I went into the dealership with my own financing and they actually found me better lower rate financing, I was very pleased. More

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We can’t say enough about Justin, his professionalism, and others at the dealership that made the deal possible. We appreciate everything everyone did to help us. The showroom delivery was impressive and and others at the dealership that made the deal possible. We appreciate everything everyone did to help us. The showroom delivery was impressive and made us feel special seeing it there when we asked in. we would recommended them to anyone wanting a vehicle. Thank you again. More

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Took our truck from a lease to a buy. They had Took our truck from a lease to a buy. They had everything waiting and was effortless. Thank you guys for everything . Keep up the great job. Took our truck from a lease to a buy. They had everything waiting and was effortless. Thank you guys for everything . Keep up the great job. More

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I’ve been going to Klaben off and on for years. They’ve never disappointed me unlike some other dealerships. Top notch even though vehicles are hard to find right now never disappointed me unlike some other dealerships. Top notch even though vehicles are hard to find right now More

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Ken and Justin were so incredibly helpful, my gratitude extends further than what I can actually put into words. I will forever recommend anyone I do know, or do not know, to go see Justin and Ken when the extends further than what I can actually put into words. I will forever recommend anyone I do know, or do not know, to go see Justin and Ken when they are in the market for a vehicle. More

by LYNDSAYSPRESSER Verified Customer Verified Customer

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I had a great experience an got me approved very easily. I would recommend klaben of Kent to anyone I would recommend klaben of Kent to anyone More

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John Stokes and his Sales Manager went above and beyond. Ordering me touch up paint and making it feel like it was no big deal; Being up front about a windshield concern so I wouldn’t be surprised when I ar Ordering me touch up paint and making it feel like it was no big deal; Being up front about a windshield concern so I wouldn’t be surprised when I arrived to test drive it; Making sure I felt safe in the car was their top priority; Excellent job of keeping communication flowing. Genuinely cared, let me know he’d be able to do whatever is easiest for my family and me. More

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