Ken Julian | Page 4

Worked with Phil Saissi- Excellent Phil is considerate, professional and knowledgeable. A nice guy, no pressure in any way. Timely with delivering on promised items. Helpful with all Phil is considerate, professional and knowledgeable. A nice guy, no pressure in any way. Timely with delivering on promised items. Helpful with all aspects of the experience. More

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Excellent service very kind would highly recommend to friends and family to Phil Saissi very helpful and knowledgeable at flagship motors definitely coming back here very kind would highly recommend to friends and family to Phil Saissi very helpful and knowledgeable at flagship motors definitely coming back here More

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purchase of car Phil S., my salesman was excellent to work with. His extensive working knowledge of the product, politeness, and overall manner were impressive and t Phil S., my salesman was excellent to work with. His extensive working knowledge of the product, politeness, and overall manner were impressive and therefore, noteworthy. Sales Managers, Nick I. and Ken J., as well as Business Mgr., Justin K. and Product Concierge, Franco C., were also a pleasure to interact with as they exemplified total professionalism and were all very, very helpful. I am most pleased with the entire team and "I am happy to be part of the Mercedes Family at Flagship. More

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Complete Satisfaction Purchased two vehicles in the month of August. Could not have been more comfortable through out the entire process. Worked with Joe Daroie initially h Purchased two vehicles in the month of August. Could not have been more comfortable through out the entire process. Worked with Joe Daroie initially however it was more of a team/family atmosphere. The minute I sat With Joe I knew i was purchasing a vehicle from him. His personality and demeanor was overwhelming. His knowledge of all of the products that Flaggship offered was amazing. Once the deal was finalized Joe made the delivery process of the vehicle to my wife an exciting event! My incredible experience did not stop there. I was introduced to the finance staff, sales staff as well as service writers and service manager, Each person offering their assistance to myself and my wife whenever we had a need to be at the dealership. More

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Above and beyond!! Flagship made my car buying experience easy, got me the payment I was looking for, was extremely professional and went above and beyond to help me thr Flagship made my car buying experience easy, got me the payment I was looking for, was extremely professional and went above and beyond to help me through the process. My Sales Person Paige Babcock was the best I have ever worked with and Ken, Elder and Darnell were all amazing as well. I will never buy a Mercedes anywhere else. Flagship understands their customers and knows the importance of the customer experience. If you are looking for a Mercedes go and see them they will definitely take good care of you!! More

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Amazing service !!!!! Excellent service from everyone at flagship motorcars from Phil Franco to the top Paul the GM.will tell all my friends about it,Thee place to buy new Excellent service from everyone at flagship motorcars from Phil Franco to the top Paul the GM.will tell all my friends about it,Thee place to buy new and used cars. More

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Excellent service Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodat Phil Saissi was great! Super customer service! We found a great vehicle, in beautiful condition and the price was reasonable. Phil was very accommodating to my husband and myself! More

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Love my car! Excellent customer service! Paige is the star of this review but that is because Ken Julian made it happen. When speaking with Ken he immediately sensed I really wanted the car I Paige is the star of this review but that is because Ken Julian made it happen. When speaking with Ken he immediately sensed I really wanted the car I bought. So he made it happen, Paige drove the car to my home the next day. She was very polite, easy to speak with and very competent. Flagship Motors had a runner come to my office to complete paper work. I don't live or work on the North Shore mind you. The following Sunday I actually went to Lynnfield to pick up my car. Very impressive inventory to say the least. I didn't get a chance to see Paige or Ken that day but Suada and Nick were wonderful. I was treated to a surprise rose bouquet, just so lovely! I had visited another MB dealership the two cars I tested were dirty and the manager said he would bring in another car, time frame 5 days never heard from them again. Flagship had spot on service without that fake snobbery found at other high end car dealerships. Thanks Flagship More

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An absolutely impeccable buying experience My fiance and I bought two vehicles from Flagship Motor Cars this past weekend and the experience could not have been more fulfilling and immersive. My fiance and I bought two vehicles from Flagship Motor Cars this past weekend and the experience could not have been more fulfilling and immersive. Our salesman, Jared Kagunda, his managers Nick Ioannidis & Ken Julian, the Finance Manager, Gil Otero and Concierge's Suada Kolenovic & Elder Perez made us truly feel like family from the moment we walked into this beautiful dealership. Jared displayed the type of perseverance, professionalism and patience you would expect from a seasoned salesperson. His friendly demeanor and attention to detail were impeccable. Nick Ioannidis made an immediate impression on us. His grasp of the process of buying/leasing vehicles was rivaled only by his ability to connect with us on a personal level making us feel confident in our purchasing decisions. Gil, the Finance Manager also made a lasting impression of both Kathy and I. His ability to connect with us on a personal level allowed us to relax and enjoy the stressful process of establishing reasonable terms for both purchases. Gil was able to secure a rate both Kathy and I were proud of. His attention to detail and perseverance was, again, only rivaled by his friendly and outgoing personality. He made us feel like lifelong friends. Suada Kolenovic was my concierge and taught me how to operate my new E300. Her passion for the Mercedes was infectious. Connecting with her on a personal was inspiring. There was no detail too small and her ongoing availability instills so much confidence in the overall experience of owning this vehicle. She was bright, intelligent and thorough. The experience of working with her was fully immersive and rewarding. Elder was the concierge for Kathy's C300. He was almost as excited for our purchase and the vehicle as we were. His knowledge, experience and passion for the car was again, only rivaled by his ability to connect on a personal level and make us feel confident in our purchasing decision. This team at Flagship Motor Cars in Lynnfield helped us fulfill my lifelong dreams of owning new Mercedes Benz's. In hindsight, I can honestly say I would refer anyone to this dealership. They have mastered their approach to working with customers at any level. The management at this dealership should be recognized for the excellence they instill in each employee of the dealership. We look forward to a long and fulfilling relationship with this dealership for many years to come. More

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Outstanding dealership! I leased a GLE 350 from the Flagship Motors of Lynnfield in the Fall of 2017, my second lease from this dealership. I was very impressed by the level I leased a GLE 350 from the Flagship Motors of Lynnfield in the Fall of 2017, my second lease from this dealership. I was very impressed by the level of care and professional treatment I received from everyone in the entire process. The sales manager, Ken Julian, is very pleasant and also came across as very trustworthy. He gave me a very good offer on the car without any back and forth. Paige Babcock, who followed up with the ordering process and delivery of the car is great! She is very pleasant to work with, and went beyond the call of duty to make sure the paperwork and the delivery process was as convenient as possible for me. Finally, Suada Kolenovic, also very pleasant, gave me a very thorough overview of the car features and offered help, if I need any, in the future. I've been very pleased with this dealership, and would strongly recommend it to anyone who is in the market for buying or leasing a Mercedes-Benz. More

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