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Ken King
Ken King at Byers Mazda
Refer Me

Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
143 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

41 yrs, 2 mos

Languages Spoken

English English

4.8

143 Reviews

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143 Reviews of Ken King

May 03, 2025

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Employee Rating

Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda. More

by DEPCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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May 05, 2025

Byers Mazda responded

Thank you for recommending our express oil change and video check services at Byers Mazda! We're glad to hear that your experience was quick and thorough. We look forward to serving you again in the future!

May 03, 2025

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Employee Rating

An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful More

by kahmfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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May 05, 2025

Byers Mazda responded

Hi Kahmfan! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

May 07, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled we could help you with your concern, even without an appointment. Providing helpful and efficient service is always our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback!

April 24, 2025

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Employee Rating

I asked Ken a very valid question about if something was covered under warranty and instead of just telling me it wasn't, he chuckled like it was an extremely silly question to ask. I hope he doesn't treat More

by trentsthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 19, 2025

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Employee Rating

Ken and Byers Mazda always do a great job servicing our Mazdas and keeping me informed throughout the maintenance process. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Byers Mazda responded

Hi Marlene, we're delighted to hear that Ken and the Byers Mazda team have consistently provided you with excellent service. Thank you for your trust in us! Safe travels!

April 18, 2025

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Employee Rating

The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Josh Wiswell , Russell was the sales person that assisted me and my wife and purchasing a new Mazda. He did a fantastic job and will earn my business on my next purchase.

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Apr 21, 2025

Byers Mazda responded

Hank, we're delighted to hear that both our service and sales teams at Byers Mazda provided you with a fantastic experience. Thank you for the kind words!

April 12, 2025

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Employee Rating

Phenomenal experience at Byers Mazda! Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I w More

by adav82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

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Apr 14, 2025

Byers Mazda responded

We're delighted to hear that Ken and the Byers Mazda team provided you with a phenomenal experience! It's great news that your repairs were completed ahead of schedule. We look forward to assisting you with all your future service needs!

April 11, 2025

Dealership Rating
Employee Rating

I have purchased and leased with Byers Mazda for two decades. The cars are great! The people are great! The service is great! Here's to two more decades! More

by grispint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Jeff Schwaeber

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Apr 11, 2025

Byers Mazda responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've had such positive experiences with our team at Byers Mazda. Here's to many more decades of great cars, service, and relationships!

April 05, 2025

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Employee Rating

Fast and professional service. Wait time was less than what I expected. Will definitely be back. More

by janb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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Apr 07, 2025

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to seeing you again in the future!

April 05, 2025

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Employee Rating

My service visits there are always a good experience. Everyone is professional and courteous. The videos are very helpful. More

by SBERGEMANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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Apr 07, 2025

Byers Mazda responded

We're delighted to hear that your service visits at Byers Mazda have been positive experiences! Our team takes pride in being professional and courteous, and we're glad you find the videos helpful. Thank you for sharing your feedback!

March 28, 2025

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Employee Rating

I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Pezzutti, Jeff Schwaeber

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Mar 28, 2025

Byers Mazda responded

Sheri, thank you for your feedback! We appreciate your input and will work on making the facility layout clearer at Byers Mazda. We'll also ensure that car washes are prioritized in future visits.

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