Ken King
Ken King at Byers Mazda

Ken King | Page 18

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
209 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

42 yrs, 7 mos

Languages Spoken

English English

4.8

209 Reviews

Write a Review

209 Reviews of Ken King

June 30, 2023

Dealership Rating
Employee Rating

I had the q 5,000 mile servicing. done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved More

by Mmbeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Byers Mazda responded

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you had a pleasant experience at Byers Mazda and enjoyed the music while you waited for your service! Your satisfaction is most important to us and we take pride in striving towards excellence in customer service. We look forward to seeing you on your next visit.

June 29, 2023

Dealership Rating
Employee Rating

Ken King and your service group keeps me a loyal Byers customer. They also like my dog. More

by JADUBBERLEY
Service Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Byers Mazda responded

Thank you so much for leaving us this wonderful review! We are delighted to hear that the service provided by Kenneth, along with his colleagues, made your experience with us a pleasant one. We pride ourselves on providing excellent customer care, and it's especially delightful to learn that everyone was friendly and accommodating. It's customers like you that make what we do here so rewarding. We look forward to working with you in future, and feel free to let us know if there is anything else we can do for you!

June 27, 2023

Dealership Rating
Employee Rating

I have always receive good service from this location. Have going here for 10 years. More

by cindy.cupps1
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Byers Mazda responded

Thank you for choosing Byers Mazda, Cindy. We appreciate your loyalty and kind words about our dealership. It's so encouraging to hear that we have been meeting your automotive needs for the past 10 years. We are delighted that you have been satisfied with the service and hope you continue to be a part of our family for many more years to come. Thank you for being such a great customer!

May 26, 2023

Dealership Rating
Employee Rating

We went into Byers Mazda just to see some vehicles without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel More

by Cheryl James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell , John Bechtel, Jacob Carver, Chuck Eberhart, Michael O'Brien, Carrie Pezzutti, Becky White

May 26, 2023

Byers Mazda responded

Thank you for taking the time to leave a review and five-star rating, Cheryl! We are so pleased that our staff was able to exceed your expectations during your visit! John Bechtel has been an integral part of Byers Mazda for many years and we couldn't be prouder of his commitment to customer service. We are delighted that he was able to guide you through the process and help you find a cost-effective solution that suited all your preferences. Our dealership values were reflected in this interaction and we are thrilled that they resulted in such a successful outcome. We look forward to welcoming you back again soon!

May 01, 2023

Dealership Rating
Employee Rating

My experience with purchasing a new car at this dealership was the best I have ever had. It was straightforward, quick and easy. They were able to help find the exact car that fit my needs and bu More

by JIJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell , Chuck Eberhart, Carrie Pezzutti, Becky White

May 01, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 28, 2023

Dealership Rating
Employee Rating

Went in for scheduled oil change & met w/John to determine the best time for our next lease - left with a brand new vehicle! Another great experience w/John at Byers Mazda More

by Tim from Galena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Chuck Eberhart

Apr 30, 2023

Byers Mazda responded

Hi Tim, thank you for choosing Byers Mazda to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 07, 2022

Dealership Rating
Employee Rating

All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed More

by kj2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Female that doesn't work in service filling in

Sep 08, 2022

Byers Mazda responded

Hi, we are sorry you did not have a positive experience with us and our service manager would love to speak with you about it. At your convenience, please reach out to ayochus@byersauto.com with your contact info.

February 05, 2022

Dealership Rating
Employee Rating

The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 16, 2022

Byers Mazda responded

Hi Jay, we are very sorry you did not have a 5-star experience with us and would like to have our service manager reach out to you. Please email your contact info to ayochus@byersauto.com at your convenience.

September 23, 2021

Dealership Rating
Employee Rating

Working with this dealership has been a pleasure. Both in the sales and service department. I am in the process of buying a second Mazda CX-5. More

by Dmaller33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Koehler, Michael O'Brien

Sep 28, 2021

Byers Mazda responded

Thank you for choosing Byers Mazda and giving us a 5 star review! We hope you are enjoying your second Mazda CX-5 and we hope to see you again for the third.

February 28, 2021

Dealership Rating
Employee Rating

Byers has an amazing team and are helpful in every department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. More

by Gloria 2/26/2021
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

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