Ken King
Ken King at Byers Mazda
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Ken King | Page 3

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.9
86 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

40 yrs, 1 mo

Languages Spoken

English English

4.9

86 Reviews

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86 Reviews of Ken King

December 19, 2023

Dealership Rating
Employee Rating

No It was a polite job. It was a polite job. Please also do the next maintenance. More

by ykuribayashi
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Dec 20, 2023

Byers Mazda responded

Thank you for choosing Byers Mazda for your service needs. We are so glad to hear you had a pleasant experience! Our team strives to provide the top-notch customer service and quality that you deserve! If any other services or support is needed, please let us know so we can continue to provide the best experience possible. Thank you again and we look forward to seeing you again soon.

December 03, 2023

Dealership Rating
Employee Rating

Love the video review of my vehicle to go over all the maintenance points. It allows me to assess a repair remotely, saving everyone time. More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Byers Mazda responded

Thank you for the positive review! We are so glad to hear that you appreciate our video vehicle reviews and the time they save. At Byers Mazda, we strive to make convenience a top priority and always work hard to provide efficient service. It's wonderful that we could make your experience even easier with our remote maintenance assessment. We value your feedback and are grateful for your patronage!

December 03, 2023

Dealership Rating
Employee Rating

Always amazing Always informative and lets me know what I need without pressure. Appreciated! Done More

by Susan.Hinch
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Dec 04, 2023

Byers Mazda responded

Thank you, Susan, for your glowing review of Byers Mazda! We’re delighted to hear that our team was helpful and informative in finding the perfect car for you. As a place of business, we do pride ourselves on creating an atmosphere of trust and genuine relationships with each customer—without any pressure. We look forward to seeing you again soon!

December 02, 2023

Dealership Rating
Employee Rating

Ken King knows me and my car and always takes good care of everything. Goes above and beyond. More

by SBERGEMANN
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Dec 05, 2023

Byers Mazda responded

Thank you so much for your kind words, and for taking the time to rate Byers Mazda with 5 stars! We're especially pleased to learn that Ken King took such excellent care of you. Our goal is to always provide exceptional customer service and satisfaction - we're glad your experience was positive and exceeded your expectations. Please do not hesitate to let us know if there is anything else we can do for you in the future!

November 30, 2023

Dealership Rating
Employee Rating

Very friendly and prompt service. Assistance was great with recommending talking with cust services to get more coverage on my recall More

by debbie_geyer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Byers Mazda responded

Thank you for the outstanding review, Debbie! We are so glad to hear that our service was friendly and prompt. We appreciate you trusting us with the care of your vehicle. We're thrilled that our customer service team was able to recommend an extra solution to help protect your car even more after its recall. We strive to ensure that each and every customer feels as if they have been given excellent service and we're delighted you feel that way about Byers Mazda. Thank you for the opportunity to be your car dealership!

November 19, 2023

Dealership Rating
Employee Rating

Great service and follow-up. We purchased the car new from Byers and have been very happy. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Byers Mazda responded

Thank you for choosing Byers Mazda, Don! It's always a pleasure to hear from our customers; we sincerely appreciate the five stars and your kind words. We are delighted that our team was able to provide great service and follow-up throughout the purchase of your new car, and we are so pleased that you have been happy with it. We hope to welcome you back any time!

November 18, 2023

Dealership Rating
Employee Rating

Byers Mazda is the most amazing dealership. They were professional and courteous and easy to work with. More

by bechtels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Byers Mazda responded

Thank you for your glowing review of Byers Mazda! We appreciate the kind words and are delighted to hear that we were able to exceed your expectations. Our goal is always to provide the best possible customer experience, and it's gratifying to know that our team achieved that with you. We strive to deliver excellence each day, and your feedback is an important part of measuring our success. Thank you again for choosing Byers Mazda, and we hope you'll keep us in mind for future automotive needs!

November 16, 2023

Dealership Rating
Employee Rating

The service department provides good service and has courteous personnel, They did a good job but are on the expensive side. More

by CCICERCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Nov 17, 2023

Byers Mazda responded

Thank you for your review, of Byers Mazda's service department! We are delighted to hear that our personnel exceeded your expectations with regards to courteousness. As a business, we strive to provide the best possible service that is efficient and cost-effective for each of our customers. We hope you choose us again in the future, and thank you for your business.

November 10, 2023

Dealership Rating
Employee Rating

Excellent customer service- easy to schedule, always on time and staff are informative. Friendly staff. More

by mamurphy06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Byers Mazda responded

Thank you for your thoughtful review, it's great that we're able to provide the level of customer service that you deserve! We strive to be sure that our staff is friendly and our scheduling process is easy and efficient because providing a good experience from beginning to end is important to us. We hope you'll continue to rely on Byers Toyota for all of your automotive needs in the future. Thank you for being our customer!

November 09, 2023

Dealership Rating
Employee Rating

They were really nice & right on top of things. .& quick service az well az...JOB WELL DONEEE!!!...THANK UUUU!! More

by janetrobison408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Byers Mazda responded

Thank you for the wonderful review, we are so glad that you had a great experience with us at Byers Mazda! We appreciate your positive feedback and that you felt we were quick, efficient and did a great job. Your kind words mean a lot to us. Our team works hard to ensure that each and every customer has the best experience possible when visiting our dealership. Thank you again and we look forward to seeing you soon!

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