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Ken King

Overview Reviews (209) Inventory (162)

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Ken King

Ken King | Page 4

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8

209 Reviews

Overview Reviews (209) Inventory (162)

Dealership Experience

15 yrs, 3 mos

Industry Experience

42 yrs, 7 mos

Languages Spoken

English

4.8

209 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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209 Reviews of Ken King

April 21, 2026

Dealership Rating

Employee Rating

Service department representative was curious and informative as to the two recall issues needing addressed. informative as to the two recall issues needing addressed. More

by b70bax

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 22, 2026 -

Byers Mazda responded

Thank you for sharing your experience with our service team! We'll see you next time here at Byers Mazda!

April 21, 2026

Dealership Rating

Employee Rating

I wanted to trade in my car. No one would call me. I went to a Toyota Dealership and got help right away. No one would call me. I went to a Toyota Dealership and got help right away. More

by julie_paplaczyk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ray Snapp

May 26, 2026 -

Byers Mazda responded

Thank you for sharing your feedback. We’re sorry to hear you were not contacted and understand your frustration. Please contact a manager directly so our team can look into the situation.

April 14, 2026

Dealership Rating

Employee Rating

Always friendly, helpful, and timely. The dealership personnel are always friendly, helpful, and timely. They're never pushy, and always explain things well. The dealership personnel are always friendly, helpful, and timely. They're never pushy, and always explain things well. More

by lamia.cantrell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Apr 15, 2026 -

Byers Mazda responded

Hi Lamia! We’re glad to hear that our team continues to provide a friendly, helpful, and timely experience at Byers Mazda. Thank you for your kind words and support!

March 24, 2026

Dealership Rating

Employee Rating

Staff is more welcoming that surrounding dealers. Lot doesn't seem to be overcrowded I'm bringing both of my vehicles back for service after my visit Lot doesn't seem to be overcrowded I'm bringing both of my vehicles back for service after my visit More

by Nathanleetom9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Mar 24, 2026 -

Byers Mazda responded

Thank you for your kind words. We are glad to hear you felt welcomed and had a great visit. We look forward to taking care of both of your vehicles 😊

March 22, 2026

Dealership Rating

Employee Rating

The service department diagnosed an issue with my transmission. They retained the needed part quickly and made repairs. Very pleased with service. transmission. They retained the needed part quickly and made repairs. Very pleased with service. More

by dlglass52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Mar 24, 2026 -

Byers Mazda responded

We're glad to hear you had a positive experience with our service department! Thank you for choosing Byers Mazda and for sharing your feedback! Safe travels ahead!

March 07, 2026

Dealership Rating

Employee Rating

Will never come back This mazda dealership has significantly gone downhill in the past decade. I've bought 2 new cars from this dealer but will not be buying a third from here significantly gone downhill in the past decade. I've bought 2 new cars from this dealer but will not be buying a third from here More

by mjmaistros

Verified Customer

Recommend Dealer

Other Employees Tagged: Ken King

Mar 10, 2026 -

Byers Mazda responded

Hello. Thank you for taking the time to share your feedback. I am truly sorry to hear that your recent experiences have not met the high standards you expect from us, especially as a loyal customer who has purchased two vehicles here. We take your concerns seriously and would appreciate the opportunity to learn more about what went wrong so we can improve. Please reach out to our management team directly so we can discuss your concerns further.

March 03, 2026

Dealership Rating

Employee Rating

Prompt, courteous, expert service. Nice waiting area - love the coffee/cappuccino machine and the snacks! Nice waiting area - love the coffee/cappuccino machine and the snacks! More

by oneblanket

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Mar 04, 2026 -

Byers Mazda responded

We're pleased to hear our service team made your experience so comfortable! Thank you for choosing Byers Mazda and see you next time!

March 03, 2026

Dealership Rating

Employee Rating

Work was done in time frame Ken provided. He was also thorough in explaining additional work needed He was also thorough in explaining additional work needed More

by Rhino-7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Mar 04, 2026 -

Byers Mazda responded

Hi Rhino! Thank you for leaving us this five-star review and for your kind words about Ken from our service team at Byers Mazda! We'll see you next time!

February 07, 2026

Dealership Rating

Employee Rating

The staff was friendly and kept me up to date on my vehicle while it was being serviced. vehicle while it was being serviced. More

by jenniferhowdyshell25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Feb 08, 2026 -

Byers Mazda responded

Hi Jennifer! We appreciate your shoutout to our team at Byers Mazda! We'll see you next time!

February 07, 2026

Dealership Rating

Employee Rating

The staff was friendly and kept me up to date on my vehicle while it was being serviced. vehicle while it was being serviced. More

by jenniferhowdyshell25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ken King

Feb 08, 2026 -

Byers Mazda responded

Hi Jennifer! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

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