Ken King
Ken King at Byers Mazda

Ken King | Page 9

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
182 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

182 Reviews

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182 Reviews of Ken King

August 13, 2024

Dealership Rating
Employee Rating

Service was fairly fast. Price was too high. Friendly staff. The waiting area is comfortable. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Aug 15, 2024

Byers Mazda responded

Thank you for your kind review of your experience at Byers, I'm glad to hear that our service was prompt and our staff made you feel welcome. We understand that pricing is an important factor for our customers and we constantly strive to offer the best value for our services. We're also happy to hear that you found our waiting area comfortable and hope it added to your overall positive experience with us. Thank you for choosing Byers and we look forward to serving you again in the future.

August 13, 2024

Dealership Rating
Employee Rating

Working with Byers is great because they are very thorough and do great work. They were awesome about following up on some warranty repair work - even calling us when the parts came in early! More

by denise37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Byers Mazda responded

Thank you for your positive feedback, we are delighted to hear about your experience with Byers. Our team takes great pride in providing thorough and quality work to all of our customers. We're especially glad that our follow-up on warranty repairs was appreciated and we will continue to strive for excellence in our customer service. Thanks again!

August 06, 2024

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Employee Rating

Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Ray Snapp, Russell Wilson , John Bechtel, Michael O'Brien, Carrie Pezzutti

Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

June 22, 2024

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Employee Rating

Satisfied with service. Easy to schedule and the updates are convenient by text with video. Still salty my car isn’t washed with a service. More

by p_tolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

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Employee Rating

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell, Jeff Schwaeber, Ray Snapp , Carrie Pezzutti

Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

June 14, 2024

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Employee Rating

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jun 17, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

June 06, 2024

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We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jun 06, 2024

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

June 05, 2024

Dealership Rating
Employee Rating

Fast, efficient, and answered my concerns. I love my Mazda and Byers helps me take good care of it. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we are glad to hear that our team was able to address any concerns and provide efficient service for your Mazda. We are honored to be a part of helping you take good care of your vehicle. Your satisfaction is our highest priority, so please do not hesitate to reach out if there is anything else we can assist you with in the future. Thank you for choosing Byers!

May 21, 2024

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Employee Rating

Everything was done as expected and promised I was very please with the overall experience More

by sbsollitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

May 22, 2024

Byers Mazda responded

Thank you for choosing Byers! We are thrilled to hear that your experience with us met your expectations. It is always our goal to provide excellent service and to fulfill any promises we make to our customers. Your satisfaction means a lot to us and we appreciate you taking the time to leave such a positive review. Thank you again for trusting us with your needs and we look forward to serving you in the future.

May 21, 2024

Dealership Rating
Employee Rating

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell, Jeff Schwaeber , John Bechtel, Carrie Pezzutti

May 22, 2024

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

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