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Ken King
Ken King at Byers Mazda

Ken King | Page 10

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
196 Reviews

Dealership Experience

15 yrs

Industry Experience

42 yrs, 4 mos

Languages Spoken

English English

4.8

196 Reviews

Write a Review

196 Reviews of Ken King

August 29, 2024

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Employee Rating

The dealership is OK not very customer friendly towards minorities and service is subpar poor More

by blkncav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell

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August 17, 2024

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Employee Rating

Excellent service because always explain what exactly the car has and try to get the best. Excellent people! More

by eli5659
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Recommend Dealer
Yes
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August 13, 2024

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Very timely they were professional in all they did. They fit into my busy schedule More

by meverly
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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August 13, 2024

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Staff are pleasant and timely. They have helped me to use the e-technology. I would recommend. More

by dottiej
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Yes
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August 13, 2024

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Service was fairly fast. Price was too high. Friendly staff. The waiting area is comfortable. More

by Larry
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

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Aug 15, 2024

Byers Mazda responded

Thank you for your kind review of your experience at Byers, I'm glad to hear that our service was prompt and our staff made you feel welcome. We understand that pricing is an important factor for our customers and we constantly strive to offer the best value for our services. We're also happy to hear that you found our waiting area comfortable and hope it added to your overall positive experience with us. Thank you for choosing Byers and we look forward to serving you again in the future.

August 13, 2024

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Employee Rating

Working with Byers is great because they are very thorough and do great work. They were awesome about following up on some warranty repair work - even calling us when the parts came in early! More

by denise37
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 15, 2024

Byers Mazda responded

Thank you for your positive feedback, we are delighted to hear about your experience with Byers. Our team takes great pride in providing thorough and quality work to all of our customers. We're especially glad that our follow-up on warranty repairs was appreciated and we will continue to strive for excellence in our customer service. Thanks again!

August 06, 2024

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Employee Rating

Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Ray Snapp, Russell Wilson , John Bechtel, Michael O'Brien, Carrie Pezzutti

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Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

June 22, 2024

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Employee Rating

Satisfied with service. Easy to schedule and the updates are convenient by text with video. Still salty my car isn’t washed with a service. More

by p_tolbert
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Service Communication
Recommend Dealer
Yes
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June 20, 2024

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Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell, Jeff Schwaeber, Ray Snapp , Carrie Pezzutti

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Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

June 14, 2024

Dealership Rating
Employee Rating

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

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Jun 17, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

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