Ken King
Ken King at Byers Mazda

Ken King | Page 8

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
185 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

185 Reviews

Write a Review

185 Reviews of Ken King

October 08, 2024

Dealership Rating
Employee Rating

Ken King is the best customer service person I have ever dealt with in any sort of business. He provides fantastic service! More

by Rhino-7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Byers Mazda responded

Thank you so much for your kind words about Ken King! We're thrilled to hear that he provided you with fantastic service. Our team strives to deliver exceptional experiences, and it’s rewarding to know we’re achieving that. We’ll be sure to pass along your compliments to Ken—he'll be delighted to hear them. Thank you for choosing to do business with us, and we look forward to serving you again soon!

October 08, 2024

Dealership Rating
Employee Rating

I always feel comfortable bringing my car in for service knowing that the staff will be professional and honest. Also really enjoy the video that is sent by the service tech at the end. More

by peggyfav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: can’t remember the young girl working that took care of me but she was great

September 29, 2024

Dealership Rating
Employee Rating

Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me More

by chichris0305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell, Jeff Schwaeber, Ray Snapp, Russell Wilson , Michael O'Brien, Carrie Pezzutti, Josh Wiswell, Max Wonders

Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.

September 27, 2024

Dealership Rating
Employee Rating

Great staff and awesome customer service. Definitely will spread the word. Mike O was exceptionally helpful and considerate when it cane to choosing the right vehicle. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell , Michael O'Brien

Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and customer service. We’ll be sure to pass on your compliments to Mike O. We appreciate your support and look forward to serving you again in the future.

September 24, 2024

Dealership Rating
Employee Rating

Kind Considerate Professional took the time to explain all details to me after the car was worked on. More

by thebiga_45601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. Providing detailed explanations and ensuring our customers feel informed and comfortable is a top priority for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels! 🚗✨

September 14, 2024

Dealership Rating
Employee Rating

Service is good, but it would be nice if they had more slots available to schedule. More

by hatchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

August 29, 2024

Dealership Rating
Employee Rating

Amazing staff amazing place. Does a great job every time. Would trust them with all my service needs. More

by Jschwaeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

August 29, 2024

Dealership Rating
Employee Rating

The service department claimed that the leaking radiator on my 2 year old car was not caused by a defect and therefore not covered under the warranty. And they charged me over $100 to "investigate" when I h More

by JP
Recommend Dealer
No

August 29, 2024

Dealership Rating
Employee Rating

Bought the cat there and have had all the service doner there and have been satisfied with that service. More

by DSTOUT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

The dealership is OK not very customer friendly towards minorities and service is subpar poor More

by blkncav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell

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