Ken King
Ken King at Byers Mazda
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Ken King | Page 8

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.9
90 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

40 yrs, 2 mos

Languages Spoken

English English

4.9

90 Reviews

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90 Reviews of Ken King

May 02, 2018

Dealership Rating
Employee Rating

Effective and efficient Very help full In fixing my read brakes and lower control arm the technician is very skilled and has done all my work for years. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Painter, JP,

May 04, 2018

Byers Mazda responded

Thank you for taking time to share your experience with us. It's great to know that they were able to take care of things for you. If you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience and for choosing us for your service needs.

April 28, 2018

Dealership Rating
Employee Rating

Easy and fast The only problem I have with getting service at the Subaru dealership, is I wish you had later hours. I find it difficult often to get there on time More

by KJHARVEY315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

Apr 30, 2018

Byers Mazda responded

Thank you for the comments and we will make sure they are passed along for consideration. Should you need any additional assitance or other comments, please don't hesitate to reach out to us. Thank you again for taking time share your experience and for choosing us for your vehicle needs.

April 22, 2018

Dealership Rating
Employee Rating

Great service: customer oriented This dealership always answers my questions, provides the expected services, is honest about the costs and doesn't try to sell you more than you need More

by JODOR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

Apr 24, 2018

Byers Mazda responded

Thank you for taking time to share your experiences with us. We appreciate the feedback and strive to give you that type of service each and every time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 21, 2018

Dealership Rating
Employee Rating

Helpful, efficient and pleasant! Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. More

by BASPIERLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2018

Byers Mazda responded

Glad to hear we were able to fit you in and had you in and out in a short bit of time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 20, 2018

Dealership Rating
Employee Rating

Service builds loyalty The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sel More

by Kk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2018

Byers Mazda responded

Thank you for taking time to share your experience with us and Ken. It's great to hear that he has gone above and beyond to assist you during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 19, 2018

Dealership Rating
Employee Rating

Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven More

by sueowen1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 19, 2018

Dealership Rating
Employee Rating

Fantastic! Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car look More

by j.lyn33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sage Worl

April 18, 2018

Dealership Rating
Employee Rating

Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not More

by Naveed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 17, 2018

Dealership Rating
Employee Rating

Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s More

by Dfal102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 13, 2018

Dealership Rating

Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More

by WCRATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Beaver

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