Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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5.0
170 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 8 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

170 Reviews

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170 Reviews of Ken Mercer

July 06, 2026

Dealership Rating
Employee Rating

Ken made the buy process enjoyable. From the first inquiry to when we picked up our new van, Ken made sure we were taken care of. He allowed us to get in our van as quickly as possible More

by Garrett B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Garrett

Jul 07, 2026

Heritage Honda Westminster responded

Garrett, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2026

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Buying a car can be stressful but not with Ken. Went above and beyond to get us the best deal on our new Honda. More

by Ryankolb369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Imhoff, Michelle Garrett

Jul 06, 2026

Heritage Honda Westminster responded

Hello, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2026

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Employee Rating

Kenneth was great! Showed me how to use the features in the car, answered all my questions. Whole experience was great! More

by Henderson.jen15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Jun 24, 2026

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2026

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Great experience from sales to finance. The staff at Heritage Honda works well as a team. More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Imhoff, Tony Messercola

Jun 24, 2026

Heritage Honda Westminster responded

Hello Sharon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 18, 2026

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Employee Rating

He was absolutely amazing! He truly cared about getting us exactly what we wanted without pushing us into something we didn’t. He was very personable and made the whole car buy More

by Madi091701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Jun 18, 2026

Heritage Honda Westminster responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2026

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Employee Rating

Ken Mercer cared about the sale. He took the time to show me how all of the amenities worked and made sure I understood the car. He was very knowledgeable and answered all of my qu More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2026

Heritage Honda Westminster responded

Hi Bill, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 15, 2026

Dealership Rating
Employee Rating

Ken went above and beyond to make sure we got the vehicle we wanted at a fair price! His communication was timely, and he was transparent through the entire process. More

by Donegal1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2026

Heritage Honda Westminster responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2026

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Employee Rating

The dealership is nothing special. Too much meanless communication. However, Ken Mercer is excellent! It was a very good "car buying" experience because of him. Bill More

by gardnerwestmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Ansari

May 18, 2026

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Employee Rating

Great dealer, we were in a rush and the team tried to go as quick as they could. They really look out for you More

by Louie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg smith

May 22, 2026

Heritage Honda Westminster responded

Hello Louie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2026

Dealership Rating
Employee Rating

Thank you Ken and the whole Westminster team for such a great buying experience. Literally THE BEST and SMOOTHEST process start to finish that we’ve ever had. You guys (and you specifically) are now our go More

by Adam B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Wyatt Imhoff

May 08, 2026

Heritage Honda Westminster responded

Hi Adam, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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