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Ken Mercer
139 Reviews
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
4 yrs, 10 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
139 Reviews
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139 Reviews of Ken Mercer
August 25, 2025
The hardest working and most diligent dealer I’ve ever had the pleasure of working with. Brandon went above and beyond for us in ways I’ve never experienced at any other dealer (even in high end luxury de had the pleasure of working with. Brandon went above and beyond for us in ways I’ve never experienced at any other dealer (even in high end luxury dealers). Could not rate more highly! I wish I could give 6 stars! More
by matthew0241
Other Employees Tagged: Stuart Harper, Brandon Thompson
August 19, 2025
James was a stand out towards customer service and was a pleasure to have as my salesman. When shopping at Heritage Honda Westminster I highly recommend letting him take care of all your vehicle wants/needs pleasure to have as my salesman. When shopping at Heritage Honda Westminster I highly recommend letting him take care of all your vehicle wants/needs! More
by sjjk2002
Other Employees Tagged: James Whittaker
August 17, 2025
Eyo is the best dealer I’ve worked with in a long time genuinely a great person genuinely a great person More
by Adamlaaboudi
Other Employees Tagged: Eyoungmbi Nkonghoeta
August 16, 2025
A positive experience (for the most part). Upon entering the dealership for the first time, I was greeted by one of the Sales managers who asked me what I was looking for, rather than talking Upon entering the dealership for the first time, I was greeted by one of the Sales managers who asked me what I was looking for, rather than talking me into something that was in stock. I was introduced to Mimie and she listened to what I had to say and understood that I was in no hurry to rush through the process (even though it was the end of the month). While my car buying journey was a little “different” , Mimie continued to address my questions and concerns as well as advocate on my behalf with the management team. She is truly an asset for the dealership. More
by drewbucher
Other Employees Tagged: Mimie Karowich, Brandon Thompson
August 11, 2025
Dylan was very helpful. Answered any questions we had and was on top of everything! Answered any questions we had and was on top of everything! More
by Dmcfadden517
Other Employees Tagged: Joan Figuereo, Dylan Young
July 22, 2025
Heritage Honda was great to work with. I traded in my previous car (2010 Jeep Liberty) for a 2026 Honda CRV and received a fair trade in value. Brandon (manager) was great to work with an I traded in my previous car (2010 Jeep Liberty) for a 2026 Honda CRV and received a fair trade in value. Brandon (manager) was great to work with and listened and answered all of my questions about the trade in process. My sales advisor Nick Witherspoon was great to work with and educated us on the cars features. He was also very personable. Both Brandon and Nick made sure that I was able to get the car I wanted within my budget and walk away with my new car the same day. The finance manager was very detailed and knowledge about the maintenance programs available and made sure we got the one that fit our needs within the budget. More
by Lspikesteven
Other Employees Tagged: Joan Figuereo, James Whittaker, Brandon Thompson, Richard Witherspoon
July 03, 2025
My husband and I went to Heritage Honda and had an amazing experience. Eyoungmbi Nkonghoetaka was our salesman and he was excellent, he did everything to ensure that we were comfortable and left with amazing experience. Eyoungmbi Nkonghoetaka was our salesman and he was excellent, he did everything to ensure that we were comfortable and left with a vehicle that we absolutely loved. And I really do love my new car, thank you so much Heritage Honda!!! More
by EllieBear
Other Employees Tagged: Eyoungmbi Nkonghoeta
July 01, 2025
We have a phenomenal experience purchasing our Honda Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. More
by tpr56g9
Other Employees Tagged: Eyoungmbi Nkonghoeta, Keith O'Connor
June 03, 2025
Ken and his team were amazing helping me do a challenging trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! Yo trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! You deserve a 10 star rating. Thank you! More
by Laura
Other Employees Tagged: Robert Lee, Nancy Wilkes
May 13, 2025
Nice collection of cars, very clean and kind professional staff. We had a good experience staff. We had a good experience More
by retrogramy
Other Employees Tagged: Joan Figuereo, Jordan McKenzie
