A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
5 yrs
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
144 Reviews
Write a Review144 Reviews of Ken Mercer
November 07, 2025
The dealership has very knowledgeable and courteous employees that will help you get the best experience employees that will help you get the best experience More
Other Employees Tagged: James Whittaker, Brandon Thompson
November 07, 2025
I absolutely had an AMAZING experience, purchasing my new 2025 Honda Accord Hybrid. From my sales guy Dylan Young to the General manager Robert Lee and all those employees in between. Everyone was very profe 2025 Honda Accord Hybrid. From my sales guy Dylan Young to the General manager Robert Lee and all those employees in between. Everyone was very professional and friendly. The atmosphere at Westminster Honda was like a big family unit. All of the employees I spoke with were very pleasant and knowledgeable... More
Other Employees Tagged: Robert Lee, Dylan Young
November 01, 2025
Dylan and his team at Honda Heritage of Westminster, were incredible! Super attentive and informative even days before we came in to look at the lot. The text message feature is awesome and Dylan was able to incredible! Super attentive and informative even days before we came in to look at the lot. The text message feature is awesome and Dylan was able to understand exactly what we were looking for prior to our appointment. But once we were on the lot, we saw a new car that met our needs moreso. After a quick test drive, we were hooked! It was a bit above our price range, but the team was able to finagle the numbers to make the monthly payments most affordable, without hassle. Never imagined I’d be the proud owner of a brand new vehicle but the deal was too good to be true and the vehicle seems made to order. We are thrilled with our purchase and had the greatest car buying experience. 100% recommend Dylan, Ken, and the Heritage Team! More
Other Employees Tagged: Bryan Duff, Dylan Young
October 09, 2025
Would recommend James for any vehicle you're looking for. All the employees that were involved with my purchase were awesome! All the employees that were involved with my purchase were awesome! More
Other Employees Tagged: James Whittaker, Brandon Thompson
September 27, 2025
James W. was absolutely best salesman i’ve ever seen. Sales Manager Lyle absolutely embarrassing !!!!!!!! was absolutely best salesman i’ve ever seen. Sales Manager Lyle absolutely embarrassing !!!!!!!! More
Other Employees Tagged: Robert Lee, Phil Stillman, Bryan Duff, James Whittaker , Lyle, Sales Manager ( -1 Stars) Horrible i’ve seen
August 25, 2025
The hardest working and most diligent dealer I’ve ever had the pleasure of working with. Brandon went above and beyond for us in ways I’ve never experienced at any other dealer (even in high end luxury de had the pleasure of working with. Brandon went above and beyond for us in ways I’ve never experienced at any other dealer (even in high end luxury dealers). Could not rate more highly! I wish I could give 6 stars! More
Other Employees Tagged: Stuart Harper, Brandon Thompson
August 19, 2025
James was a stand out towards customer service and was a pleasure to have as my salesman. When shopping at Heritage Honda Westminster I highly recommend letting him take care of all your vehicle wants/needs pleasure to have as my salesman. When shopping at Heritage Honda Westminster I highly recommend letting him take care of all your vehicle wants/needs! More
Other Employees Tagged: James Whittaker
August 17, 2025
Eyo is the best dealer I’ve worked with in a long time genuinely a great person genuinely a great person More
Other Employees Tagged: Eyoungmbi Nkonghoeta
August 16, 2025
A positive experience (for the most part). Upon entering the dealership for the first time, I was greeted by one of the Sales managers who asked me what I was looking for, rather than talking Upon entering the dealership for the first time, I was greeted by one of the Sales managers who asked me what I was looking for, rather than talking me into something that was in stock. I was introduced to Mimie and she listened to what I had to say and understood that I was in no hurry to rush through the process (even though it was the end of the month). While my car buying journey was a little “different” , Mimie continued to address my questions and concerns as well as advocate on my behalf with the management team. She is truly an asset for the dealership. More
Other Employees Tagged: Brandon Thompson , Mimie Karowich
August 11, 2025
Dylan was very helpful. Answered any questions we had and was on top of everything! Answered any questions we had and was on top of everything! More
Other Employees Tagged: Joan Figuereo, Dylan Young

