Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer | Page 15

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

Contact Me
5.0
158 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 5 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

158 Reviews

Write a Review

158 Reviews of Ken Mercer

June 21, 2021

Dealership Rating
Employee Rating

Ken was very easy to work with he explained all and went the extra mile to get what we needed would recommend him to anyone looking More

by bonniesuefritz3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Peterson, Gregg Smith, Jared Wright

Jun 23, 2021

Heritage Honda Westminster responded

Hi Bonnie, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2021

Dealership Rating
Employee Rating

I had a great experience working with Ken. He was very helpful with my trade-in and paid attention to all the details throughout the entire process. More

by Ryan
Recommend Dealer
Yes
May 05, 2021

Heritage Honda Westminster responded

Hi Ryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

Dealership Rating
Employee Rating

I had a terrific experience with Heritage Honda. I felt like I was VIP. Ken took really good care of me throughout he whole process. More

by lisammerritt
Recommend Dealer
Yes
Apr 29, 2021

Heritage Honda Westminster responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Dealership Rating
Employee Rating

Great dealership at Heritage Honda had a wonderful experience with sales and leasing consultant Ken Mercer . He has made my experience calming and he walked me through each step and carefully explaine More

by Strive2success96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2021

Heritage Honda Westminster responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 19, 2021

Dealership Rating
Employee Rating

The whole process was one of the most pleasant I've ever experienced. No push, no hassle, even the sale finalization was fast and agreeable. Ken Mercer had a fabulous disposition that made him enjoyable to More

by gwelsh79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Barnes

April 11, 2021

Dealership Rating
Employee Rating

I retired recently from our local Caterpillar dealership, service department. The bar was always high and we did well. My experience with the Westminster Honda salesman Robert Mason was outstanding and must More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Daryman, Christopher Felker, John Mohlhenrich, Alex Peterson

Apr 12, 2021

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Dealership Rating
Employee Rating

My lease was up in my 2018 Honda Pilot and last week I went to the original dealer that I got it from to see what deal they could give me to lease a new 2021 Pilot. After a lot of back and forth with the More

by MARISELA TAVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Joan Figuereo , Emily Bintz, Keith O'Connor, Gregg Smith

Apr 07, 2021

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

April 06, 2021

Dealership Rating
Employee Rating

Had a wonderful time finding a new car here. We weren't positive if if it was the right fit but after talking with the salesman and checking it out we knew we had to go home with it. They went above and be More

by Fjlknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Apr 07, 2021

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2021

Dealership Rating

Ken was amazing. He helped me purchase a band new car. Even though he was busy, I never once felt he was inattentive. Consummate Profesional More

by Sean.Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Heritage Honda Westminster responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ken here at Heritage Honda Westminster! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 23, 2021

Dealership Rating
Employee Rating

Ken and many others at Westminster Honda were accommodating and welcoming. My purchase experience with them was smooth. Over the phone I told them what I wanted and they were quick to meet my pr More

by haroldgdeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
15

Dealership Inventory (353 Vehicles)

new 2026 Honda Passport car, priced at $48,629
2026 Honda Passport
new
Modern Steel exterior
Automatic
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $43,427
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2024 Chrysler Pacifica car, priced at $26,300
2024 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $27,436
2026 Honda Civic
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2025 Honda Passport car, priced at $37,111
2025 Honda Passport
used
Red exterior
Automatic
All-wheel Drive
new 2026 Honda Odyssey car, priced at $42,883
2026 Honda Odyssey
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive