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Ken Mercer
132 Reviews
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
4 yrs, 8 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
132 Reviews
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132 Reviews of Ken Mercer
July 01, 2025
We have a phenomenal experience purchasing our Honda Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. More
by tpr56g9
Other Employees Tagged: Eyoungmbi Nkonghoeta, Keith O'Connor
June 03, 2025
Ken and his team were amazing helping me do a challenging trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! Yo trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! You deserve a 10 star rating. Thank you! More
by Laura
Other Employees Tagged: Robert Lee, Nancy Wilkes
May 13, 2025
Nice collection of cars, very clean and kind professional staff. We had a good experience staff. We had a good experience More
by retrogramy
Other Employees Tagged: Joan Figuereo, Jordan McKenzie
May 05, 2025
I recently purchased a new Honda CRV EX, and the entire experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered all my questions and made sure I felt comfortable with my choice. The paperwork was straightforward, and I left feeling excited about my new car. I would highly recommend this dealership and Ken Mercer to anyone looking to purchase a new car. More
by mmanderson1081
Other Employees Tagged: Robert Lee, Keith O'Connor, Nancy Wilkes
April 17, 2025
Ken was excellent. He helped me through every step of the process, got me a great deal and even delivered my car himself since I didn’t do a trade in and couldn’t drive He helped me through every step of the process, got me a great deal and even delivered my car himself since I didn’t do a trade in and couldn’t drive them both at once. More
by Zac
April 03, 2025
I had an amazing experience working with Ken to purchase my 2025 Honda CR-V! He was incredibly knowledgeable and made sure to explain all the features of the vehicle in detail, ensuring I felt confident in my 2025 Honda CR-V! He was incredibly knowledgeable and made sure to explain all the features of the vehicle in detail, ensuring I felt confident in my decision. Ken’s professionalism and friendly approach made the entire process smooth and enjoyable. I truly appreciate how he went above and beyond to make everything seamless. Highly recommend him to anyone looking to buy a car! More
by Mwellsm
Other Employees Tagged: Jordan McKenzie
April 02, 2025
Ken was a pleasure to work with. He went the extra mile throughout the process and always with a smile! I don’t enjoy the car purchasing process, but with Ken he made it a great exp He went the extra mile throughout the process and always with a smile! I don’t enjoy the car purchasing process, but with Ken he made it a great experience! Thank you, Ken! More
by Odyssey2025
March 28, 2025
He was a very nice salesman. Straight to the point and was willing to work with my dad and I with what we wanted. Highly recommend anyone to work with him who lives in the area. Straight to the point and was willing to work with my dad and I with what we wanted. Highly recommend anyone to work with him who lives in the area. More
by sjbaseball100
Other Employees Tagged: Jeff Struss
March 08, 2025
Ken was outstanding! He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. There was never any pressure from Ken, only sincerity and genuine willingness to help. I would absolutely recommend buying a vehicle from Ken and company! More
by tgroft12
Other Employees Tagged: Robert Lee
March 08, 2025
Buying a car after an accident, we were totally stressed. Then we found Ken! He listened to our situation and concerns. He determined our needs, emailed his suggestions, talked to us on the phone, then made Then we found Ken! He listened to our situation and concerns. He determined our needs, emailed his suggestions, talked to us on the phone, then made "the" appointment. Ken eased us through the process and was patient with us "70-somethings". Every person we came into contact with at the dealership was friendly and spoke. We will go back! More
by MJacobs
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