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Ken Mercer
134 Reviews
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
4 yrs, 8 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
134 Reviews
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134 Reviews of Ken Mercer
July 22, 2025
Heritage Honda was great to work with. I traded in my previous car (2010 Jeep Liberty) for a 2026 Honda CRV and received a fair trade in value. Brandon (manager) was great to work with an I traded in my previous car (2010 Jeep Liberty) for a 2026 Honda CRV and received a fair trade in value. Brandon (manager) was great to work with and listened and answered all of my questions about the trade in process. My sales advisor Nick Witherspoon was great to work with and educated us on the cars features. He was also very personable. Both Brandon and Nick made sure that I was able to get the car I wanted within my budget and walk away with my new car the same day. The finance manager was very detailed and knowledge about the maintenance programs available and made sure we got the one that fit our needs within the budget. More
by Lspikesteven
Other Employees Tagged: Joan Figuereo, James Whittaker, Brandon Thompson, Richard Witherspoon
July 03, 2025
My husband and I went to Heritage Honda and had an amazing experience. Eyoungmbi Nkonghoetaka was our salesman and he was excellent, he did everything to ensure that we were comfortable and left with amazing experience. Eyoungmbi Nkonghoetaka was our salesman and he was excellent, he did everything to ensure that we were comfortable and left with a vehicle that we absolutely loved. And I really do love my new car, thank you so much Heritage Honda!!! More
by EllieBear
Other Employees Tagged: Eyoungmbi Nkonghoeta
July 01, 2025
We have a phenomenal experience purchasing our Honda Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. Pilot. Our salesman Eyoungmbi was extremely knowledgeable. Moreover, he was not pushy, which made the whole process enjoyable. More
by tpr56g9
Other Employees Tagged: Eyoungmbi Nkonghoeta, Keith O'Connor
June 03, 2025
Ken and his team were amazing helping me do a challenging trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! Yo trade. A huge shout out to Heritage Honda”s, Ken, Robert, and Nancy! Thank you for going the extra steps to make getting my new vehicle a reality! You deserve a 10 star rating. Thank you! More
by Laura
Other Employees Tagged: Robert Lee, Nancy Wilkes
May 13, 2025
Nice collection of cars, very clean and kind professional staff. We had a good experience staff. We had a good experience More
by retrogramy
Other Employees Tagged: Joan Figuereo, Jordan McKenzie
May 05, 2025
I recently purchased a new Honda CRV EX, and the entire experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered experience was fantastic. My salesman, Ken Mercer, was knowledgeable and attentive, guiding me through the options without any pressure. He answered all my questions and made sure I felt comfortable with my choice. The paperwork was straightforward, and I left feeling excited about my new car. I would highly recommend this dealership and Ken Mercer to anyone looking to purchase a new car. More
by mmanderson1081
Other Employees Tagged: Robert Lee, Keith O'Connor, Nancy Wilkes
April 17, 2025
Ken was excellent. He helped me through every step of the process, got me a great deal and even delivered my car himself since I didn’t do a trade in and couldn’t drive He helped me through every step of the process, got me a great deal and even delivered my car himself since I didn’t do a trade in and couldn’t drive them both at once. More
by Zac
April 03, 2025
I had an amazing experience working with Ken to purchase my 2025 Honda CR-V! He was incredibly knowledgeable and made sure to explain all the features of the vehicle in detail, ensuring I felt confident in my 2025 Honda CR-V! He was incredibly knowledgeable and made sure to explain all the features of the vehicle in detail, ensuring I felt confident in my decision. Ken’s professionalism and friendly approach made the entire process smooth and enjoyable. I truly appreciate how he went above and beyond to make everything seamless. Highly recommend him to anyone looking to buy a car! More
by Mwellsm
Other Employees Tagged: Jordan McKenzie
April 02, 2025
Ken was a pleasure to work with. He went the extra mile throughout the process and always with a smile! I don’t enjoy the car purchasing process, but with Ken he made it a great exp He went the extra mile throughout the process and always with a smile! I don’t enjoy the car purchasing process, but with Ken he made it a great experience! Thank you, Ken! More
by Odyssey2025
March 28, 2025
He was a very nice salesman. Straight to the point and was willing to work with my dad and I with what we wanted. Highly recommend anyone to work with him who lives in the area. Straight to the point and was willing to work with my dad and I with what we wanted. Highly recommend anyone to work with him who lives in the area. More
by sjbaseball100
Other Employees Tagged: Jeff Struss
