Ken Nelson
Ken Nelson at Bowditch Ford

Ken Nelson

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.5
43 Reviews
4.5

43 Reviews

Write a Review

43 Reviews of Ken Nelson

October 18, 2025

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Employee Rating

This was honestly the worst experience of my life. Had 2 different people cussed at me, multiple people never called me back. Made sure to let everyone I know to never come here. More

by fernie_amaya
Service Price Transparency
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Recommend Dealer
No

October 06, 2025

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I always have a great time with the service department when I bring my vehicle in. They keep me informed about future maintenance issues More

by DJLUVENTERPRISE
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Recommend Dealer
Yes

September 21, 2025

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My son is a Student at Christopher Newport University. Coordinating the service appointment was made easier by the honesty and professionalism of the SERVICE STAFF. All word was explained and once done More

by lynroane67
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2025

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I purchased my 2025 F250 new here and will continue to do business here! Excellent team! More

by SCOTTMOORE454
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Recommend Dealer
Yes

September 18, 2025

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Tristan is my service manager and I am so glad that he is. He makes sure everything is done properly. More

by lnisnana
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Recommend Dealer
Yes

Other Employees Tagged: Al Cusano, Tristen Brannon

September 13, 2025

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One of the best dealers I have been to I am from NY so it's nice to be treated with care and concern More

by JLSPENCER1969
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Recommend Dealer
Yes

September 04, 2025

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Clean! ! Friendly. Delivered on-time service as promised. I highly recommend the dealership. I will definitely be back. More

by NONE25
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Recommend Dealer
Yes

September 02, 2025

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Fast and efficient experience. They have come a long way since I bought my car there. More

by 123chags
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Price

August 16, 2025

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I can honestly say. The trust here !! None at all. I was told that they weren’t even required to update me any further on my vehicle considering it was there through More

by Horseman2beat
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Recommend Dealer
No

Other Employees Tagged: Donna. And. Walter.

August 10, 2025

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Great service and helpful nice! Accommodating clean service center no wait time. Love that part More

by ramjacksolutions
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Trower

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