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59 Reviews of Ken Nelson
November 04, 2024
I have the tale of two dealerships. I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving me without a vehicle) to replace the starter and quote me an $800+ fix. On top of that, they gave me a report that was 4 pages long and admitted to taking off my tires to inspect breaks, boots, lines, etc. I never asked for this. They told me that my inspection would fail if I did not replace the breaks. Bowditch inspected the same vehicle and found everything in working order and gave me only what I was getting is serviced for They did not try to up sell me on parts or work that I was not ready for simply to fill their coffers. It is this reason I keep coming back. They deal honestly, promptly and are always working hard to meet a customer halfway. More
by robmacias
Verified Customer
October 31, 2024
It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed correctly now and I got the truck back very clean , just as it was when it was taken the 2nd time! More
by bigjack6
October 29, 2024
Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership Very unorganized unhappy employees avoid this dealership More
by AJ
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
September 29, 2024
I’ve always depended on the dealership for great service and customer care. The facilities are always clean and neat and customer care. The facilities are always clean and neat More
by jlayres
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes, Amanda Price
September 13, 2024
Love their pick-up service! They come get your car, service it, and return it. Really a convenient way to take care of a not always convenient task! They come get your car, service it, and return it. Really a convenient way to take care of a not always convenient task! More
by rachappell
Other Employees Tagged: Amanda Price
August 09, 2024
everything was good, the only problem was the lack of communication and trying to reach someone about my update on the Bus when I was transfer over to the service department personnel. communication and trying to reach someone about my update on the Bus when I was transfer over to the service department personnel. More
by kenny_hargrove
July 31, 2024
Everything was explained to me. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. More
by bfudge1
Other Employees Tagged: Al Cusano, Tristen Brannon, Walter Holmes
July 09, 2024
Totally dissatisfied with how the repairs to my F150 truck was handled regarding the ac heater box problem. It appears that it was all a fabrication, or I was just told a bunch of bull. I was and still truck was handled regarding the ac heater box problem. It appears that it was all a fabrication, or I was just told a bunch of bull. I was and still remain upset. More
by NHENRY54
