Ken Riley | Page 22

Great experiance with Ken. I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able to find us a red California Special on another dealer's lot. The car is exactly what we were looking for, something special. We could not be more happy with our purchase. More

Report | Print

Everyone was very friendly. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. More

Report | Print

Surprisingly Easy & Pleasant Process Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a driv Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a drive-out price commitment over the phone, I would not do business with that dealership. Ken gave me a drive-out price over the phone with no qualifiers. And, when I went to the Planet Ford to drive the vehicle, the dealership honored the price given over the phone. I would have walked if the price changed, even in the slightest way. 2) Never felt pressured by Ken to make the buy commitment. He answered my questions and was extremely patient. 3) The post-commitment process was efficient and almost pain free as those things go. 4) Every person on the show room floor that I interacted with was pleasant and helpful. I assume most where salespersons. They all treated me as if I was their personal customer, even though they were not connected to this sale. It made a lasting impression. I applaud the culture that I experienced at Planet Ford. More

Report | Print

Great buying experience I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submi I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submitted all my paperwork and he worked out the kinks. I am very thankful and love my new vehicle. More

Report | Print

Best Ever Car Buying Expereince Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted on aftermarket parts. Lyndi Sage in Delivery Dept. (Vehicle Technology) made sure I knew everything about the truck and spent as much time with me as needed. Tiffany Aguirre followed up with me several time making sure all was good during the purchase and aftermarket additions. All of Staff worked with really made it a great experience. Planet Ford is a little out of the way from me, but worth the drive. I will return. More

Report | Print

Friendly staff a lot of inventory Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new tr Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new truck More

Report | Print

Pleasant transaction. The management and sales team exceeded my expectations. Ken is a true professional who made the experience easy and enjoyable. No high pressure or sa The management and sales team exceeded my expectations. Ken is a true professional who made the experience easy and enjoyable. No high pressure or sales games here. More

Report | Print

New truck purchase Ken worked hard to find a truck that met my requirements. He also didnt pressure us about buying and negotiation on price was fair and easy. Ken worked hard to find a truck that met my requirements. He also didnt pressure us about buying and negotiation on price was fair and easy. More

Report | Print

Happy Again! I have been a happy customer for more than 10 years. I have never been less than a FIVE STAR RATING CUSTOMER!!!! You can’t go wrong! I have been a happy customer for more than 10 years. I have never been less than a FIVE STAR RATING CUSTOMER!!!! You can’t go wrong! More

Report | Print

Ken Riley and my Ford Escape Ken has helped me with three vehicles, including my wife’s, an F150 for my parents, and now this latest Escape for my daughter. I know I can rely on h Ken has helped me with three vehicles, including my wife’s, an F150 for my parents, and now this latest Escape for my daughter. I know I can rely on him for excellent service, both before and after the sale. I don’t even consider dealing with anyone else More

Report | Print