Ken Riley | Page 22

great service from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and ma from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and making my purchase a great experience! More

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Flawless Planet Ford continues to earn my business because of its incredible team. From the moment you enter their facility to well after you drive off in your Planet Ford continues to earn my business because of its incredible team. From the moment you enter their facility to well after you drive off in your new vehicle they are right there ensuring you are taken care of. Planet Ford is my and will remain my Ford Dealer.... More

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Ken Riley is the real deal! When I woke up Monday morning(04/22/19),I knew I had to say a prayer because the anxiety and fear of buying a new vehicle was haunting me like the pla When I woke up Monday morning(04/22/19),I knew I had to say a prayer because the anxiety and fear of buying a new vehicle was haunting me like the plague!But thanks to a friend's recommendation,I called Ken Riley up at Planet Ford in Humble and who knew less than two hours later,I would be driving off in a new car! He was so calm and cool until even sitting there going through the purchasing details,I could feel my stress level subsiding. Ken is a God send and I appreciate the fact that he listened to my needs over just trying to make a sale.I left PLanet Ford extremely satisfied! More

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Car of My Dreams Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Planet Ford in Spring to get the exact car that I wanted. Great customer service and they went above and beyond. Thanks Ken and Mike! More

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Great experiance with Ken. I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able to find us a red California Special on another dealer's lot. The car is exactly what we were looking for, something special. We could not be more happy with our purchase. More

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Everyone was very friendly. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. More

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Surprisingly Easy & Pleasant Process Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a driv Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a drive-out price commitment over the phone, I would not do business with that dealership. Ken gave me a drive-out price over the phone with no qualifiers. And, when I went to the Planet Ford to drive the vehicle, the dealership honored the price given over the phone. I would have walked if the price changed, even in the slightest way. 2) Never felt pressured by Ken to make the buy commitment. He answered my questions and was extremely patient. 3) The post-commitment process was efficient and almost pain free as those things go. 4) Every person on the show room floor that I interacted with was pleasant and helpful. I assume most where salespersons. They all treated me as if I was their personal customer, even though they were not connected to this sale. It made a lasting impression. I applaud the culture that I experienced at Planet Ford. More

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Great buying experience I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submi I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submitted all my paperwork and he worked out the kinks. I am very thankful and love my new vehicle. More

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Best Ever Car Buying Expereince Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted on aftermarket parts. Lyndi Sage in Delivery Dept. (Vehicle Technology) made sure I knew everything about the truck and spent as much time with me as needed. Tiffany Aguirre followed up with me several time making sure all was good during the purchase and aftermarket additions. All of Staff worked with really made it a great experience. Planet Ford is a little out of the way from me, but worth the drive. I will return. More

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Friendly staff a lot of inventory Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new tr Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new truck More

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