Ken Terry | Page 6

Thank you.... Lithia and Ken Terry!! I just want to take this time to praise a gentleman named Ken Terry @ Lithia Toyota of Abilene.! One word! Peaceful! Ken Terry and the entire staff ar I just want to take this time to praise a gentleman named Ken Terry @ Lithia Toyota of Abilene.! One word! Peaceful! Ken Terry and the entire staff are to be commended for their caring attitude and willingness to help without pressure. Once again........many thanks to Mr. Ken Terry!!! More

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Screamed This guy screamed at me I had five minutes to sign my paperwork or I could leave. I was questioning why I had to purchase a 3,000 dollar warranty. I w This guy screamed at me I had five minutes to sign my paperwork or I could leave. I was questioning why I had to purchase a 3,000 dollar warranty. I was very scared. More

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Pleasure doing business with you My salesman, Ken Terry is the best car salesman I have ever done business with. just got out third vehicle from him and I know we will be back for mor My salesman, Ken Terry is the best car salesman I have ever done business with. just got out third vehicle from him and I know we will be back for more!!!! Goes out of his way to get the job done. Couldn't ask for a better man to handle your vehicle needs!!! More

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Great Very helpful, clean, and friendly. Was quick and easy. Did not waste my time. :) I would recommend the dealership and my salesman to all my friend Very helpful, clean, and friendly. Was quick and easy. Did not waste my time. :) I would recommend the dealership and my salesman to all my friends and family. More

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Excellent Customer Service! I've now purchased two RAV4s- a 2013 and a 2017 hybrid- from Lithia Toyota and wouldn't go anywhere else! They are truly a pleasure to work with. Ke I've now purchased two RAV4s- a 2013 and a 2017 hybrid- from Lithia Toyota and wouldn't go anywhere else! They are truly a pleasure to work with. Ken Terry and Craig Beverly are both very knowledgeable and friendly. I've sent friends and colleagues to Lithia and will continue to do so! More

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Trading in my jeep Wasn't happy about our sales person Ken Terry , came in Saturday we where looking at the corolla did some paperwork on it, he had came back with an am Wasn't happy about our sales person Ken Terry , came in Saturday we where looking at the corolla did some paperwork on it, he had came back with an amount we didn't ask for it was 60$ more than what I am paying now... he did not even try to work it out or push forward to see what we can get in our budget... what got us when our sales person told us that there was no vehicle for us there that he can help us with... so we just left... went to ford and they had worked with us gave us positive feed back... walked away with a brand new Ford Fusion , so would like to advise ken terry don't work at a car place if you won't help and try, all you did was give us negative feed back More

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Great experience! We just wanted to say thank you to Raul and Ken for their excellent help as we bought our new car. They answered all our questions and made us feel co We just wanted to say thank you to Raul and Ken for their excellent help as we bought our new car. They answered all our questions and made us feel comfortable. Andrew was great getting all the paperwork done! Thanks! More

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Even the atmosphere is different! My sixteen year old daughter and I went to Abilene from Midland to look at a car that Ken Terry found for me. I am very familiar with what makes Ken My sixteen year old daughter and I went to Abilene from Midland to look at a car that Ken Terry found for me. I am very familiar with what makes Ken and the entire Lithia Toyota dealership different, but her only experience with car dealerships was when she went with us to buy the little car that both her and her older brother learned to drive. We were greeted in the rain as we exited our car and were escorted inside while they located Ken. We were offered coffee, water or soft drinks while they let Ken know we were there. Ken had the used car we had come to look at pulled inside of a bay so we could stay dry. My daughter and I test drove the car and then we got down to the business of getting settled on price, trade in, and letting the dealership look for a better finance rate than we had found with our bank. All with absolutely no stress or pressure. Ken and the entire staff were nothing but professional and courteous and there was never any pressure. I joked with Ken that we were trading in the last car that I had purchased without him as the salesperson! As my daughter and I got into her "new" used car to drive back to Midland she looked at me and said "WOW, that was nothing like what I expected. Even the atmosphere in that dealership is different that what I expected!" When asked why we drive to Abilene to do our car shopping that is what I tell them. They do business with you knowing that if they treat you right, you will be back! More

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Beyond outstanding!! Thank you, Ken Terry and John Nichols!! You changed my opinion of car buying, the service exceeded my expectations. I will and have recommended y'all Thank you, Ken Terry and John Nichols!! You changed my opinion of car buying, the service exceeded my expectations. I will and have recommended y'all to people looking for vehicle. Thanks again for the outstanding service. More

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Would recommend highly Best sells person I've ever dealt with. When I start looking for another car this will be on the top of my list no doubt. Best sells person I've ever dealt with. When I start looking for another car this will be on the top of my list no doubt. More

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