Ken White | Page 2

Quality customer service and relatively painless transaction process despite some minor complexities involved in my vehicle purchase. The primary reason I am leaving a 5-star rating is that this is transaction process despite some minor complexities involved in my vehicle purchase. The primary reason I am leaving a 5-star rating is that this is only one of two Toyota dealers in the New England area that gave me a sticker-price quote for a 2021 Rav4 Prime. Due to the demand for that model (they are pretty much only available via pre-order at this point) and the chip shortage and just the generally terrible state of the new and used car market, all other dealers I contacted were apply non-negotiable mark ups to the price of Rav4 Primes. The markups I encountered ranged from $3,000-$6,000, though I've heard that out on the west coast those markups are exceeding $10,000. Only Acton and one other dealer were willing to offer me MSRP. So kudos to them for prioritizing the customer before short-term profits. More

Print

Always a pleasure to visit again after tremendous night at the Bruins game, just one thing, Where are the new cars? Chip problems. Next time. at the Bruins game, just one thing, Where are the new cars? Chip problems. Next time. More

Print

I want to Thank so much for your help Ken I love my new Camry XSE Camry XSE More

Print

Ken is helpful, knowledgeable, responsive and a good salesman without being aggressive. He was exactly what we were looking for and helped us find the perfect car despite the current difficulties in doi salesman without being aggressive. He was exactly what we were looking for and helped us find the perfect car despite the current difficulties in doing so. More

Print

Sales service was very good as usual. My husband and I have bought 4 cars from your dealership and no where else does this place compare. It is buy far the best. have bought 4 cars from your dealership and no where else does this place compare. It is buy far the best. More

Print

Great customer experience in selecting a vehicle. We were trying to select the right vehicle for our needs the sales team was patient, thoughtful and trustworthy. trying to select the right vehicle for our needs the sales team was patient, thoughtful and trustworthy. More

Print

Exceptional service and attention to detail Shawn and Ken did everything possible to make sure I was happy with my purchase.5 stars all the way! did everything possible to make sure I was happy with my purchase.5 stars all the way! More

Print

Very happy with the dealership and sales personnel. Car arrived in excellent condition and I was kept informed of any issues. Ken whom I dealt with for my new car purchase, was very responsive and pleasan arrived in excellent condition and I was kept informed of any issues. Ken whom I dealt with for my new car purchase, was very responsive and pleasant to work with and very professional. The dealership was very competitive for financing and I ended up financing thru them. Only comment is that be sure if ordering a car with dealer installed items that you identify all the costs, both hardware and installation costs as the cost (labor) is different than if installed at the factory. More

Print

I was impressed with the friendly yet professional mannerism of the sales person (Ken White). He was knowledgeable regarding the particular vehicle I was interested in and very, very helpful with the mannerism of the sales person (Ken White). He was knowledgeable regarding the particular vehicle I was interested in and very, very helpful with the financing and registration, etc of the vehicle I purchased. Also, I was impressed with the manner in which Mike in the business office dealt with me. I would (and will) recommend highly Ken White AND Acton Toyota of Littleton! More

Print

Both Ken & Joe explained all the details necessary to lease my 4th RAV 4. It was a pleasant experience; I am already planning to lease again in 2024! lease my 4th RAV 4. It was a pleasant experience; I am already planning to lease again in 2024! More

Print