Kendrick Lintecum | Page 7

Staff is very helpful and accommodating both during check-in, while waiting and when car is picked up! check-in, while waiting and when car is picked up! More

by Vicki Verified Customer Verified Customer

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Kendrick was very helpful and kind. Always love coming to this location for any of my vehicle needs. Always love coming to this location for any of my vehicle needs. More

by KAYLYNEHALSEY Verified Customer Verified Customer

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Kendrick was great. He’s the best very knowledgeable and professional. Makes a great first impression for your business He’s the best very knowledgeable and professional. Makes a great first impression for your business More

by LYNN.CRAMER54 Verified Customer Verified Customer

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Great team! Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. More

by DEREK70 Verified Customer Verified Customer

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The service team far outshines the sales team. Kendrick took the time to listen, ask the right questions, and then provide clear explanations along with solutions. While I had written this place o Kendrick took the time to listen, ask the right questions, and then provide clear explanations along with solutions. While I had written this place off for new car sales, a last-minute oil change with Kendrick has me reconsidering—I could see myself coming back for more service. More

by OPIESWOOD Verified Customer Verified Customer

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I brought my car in with specifics concerns and told none of the concerns were found although I had a picture of the oil leak. My car sat for 5 days before it was even looked at and I was never given a loane of the concerns were found although I had a picture of the oil leak. My car sat for 5 days before it was even looked at and I was never given a loaner car although I was specifically told loaners are always available when I bought my Wagoneer and I requested one. Although no one found anything wrong with my Jeep, they did recommend $1900 worth of fluids and belts (on a one year old vehicle). The techs, however, said it was in excellent condition. When I came to pick my Wagoneer up, I had to wait 35 minutes for someone to “bring it up top” with the keys. I won’t be returning. I had a similar experience when I was looking to buy my car which is why I bought it in Lee’s Summit. More

by JZYGMUNT11 Verified Customer Verified Customer

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Unfortunately poor customer service and quality attention to repair my vehicle has been poor. Promised follow up has not happened either even after addressing my concerns with management. I am still waiting to repair my vehicle has been poor. Promised follow up has not happened either even after addressing my concerns with management. I am still waiting for the follow up as the new service manager seemed sincere. Maybe this is not the case? I hope unaddressed concerns with my vehicle will not leave me on the side of the road. More

by gstutz8229 Verified Customer Verified Customer

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The service department at Olathe Chrysler Jeep Dodge was very accommodating and communicated everything very clearly! They worked hard with me to get everything I needed done! This is why I only use them to very accommodating and communicated everything very clearly! They worked hard with me to get everything I needed done! This is why I only use them to service my vehicles! More

by Toni Heflin Verified Customer Verified Customer

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I was disappointed with the service. I spent $3000 to fix the condition of the vehicle dying at a stop light when in drive. It didn't fix it at all. The next day when I drove it across t I spent $3000 to fix the condition of the vehicle dying at a stop light when in drive. It didn't fix it at all. The next day when I drove it across town it died multiple times. I could have got a new alternator and pulleys for significantly less cost from my normal mechanic but since I was assured this would fix the dying issue, I spent the extra cost. I understand the alternator and pulleys needed to be replaced but it did not fix the issue I brought it in for. I also realize, I could bring it back and let your technicians look at it again, but that is why I spent more money for the expertise to isolate the problem and not to keep guessing or me spending more money on other possible solutions. Secondly, I declined buying a new battery because I knew I could get it at less cost somewhere else. I had the battery tested after your recommendation and they concluded it was still a good battery and was 100% charged. This makes me question everything that was said or done and I will question ever using your service again. More

by MARKKINKADE Verified Customer Verified Customer

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Excellent service as always. My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as wel My favorite dealership over the years. I’ve bought new & used cars here before & sold some here too. I’ve also had many vehicles serviced here as well, & will continue to do so. Thank you for all your efforts! 😁👍 More

by Jason7890 Verified Customer Verified Customer

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