Kendrick Lintecum | Page 8

I feel like the process shouldn’t have taken a month and a half having to go back and forth with insurance and the dealership a half having to go back and forth with insurance and the dealership More

by xavstr19 Verified Customer Verified Customer

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Continue to struggle with the wrong data in the system under my name, which is ironic because I purchased a vehicle from you under my name, which is ironic because I purchased a vehicle from you More

by EHAAKE Verified Customer Verified Customer

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Thank you for all the help! Took a lot longer than I expected but Kendrick was very helpful. Took a lot longer than I expected but Kendrick was very helpful. More

by TONYGUTIERREZ996 Verified Customer Verified Customer

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Staff is very helpful and accommodating both during check-in, while waiting and when car is picked up! check-in, while waiting and when car is picked up! More

by Vicki Verified Customer Verified Customer

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Kendrick was very helpful and kind. Always love coming to this location for any of my vehicle needs. Always love coming to this location for any of my vehicle needs. More

by KAYLYNEHALSEY Verified Customer Verified Customer

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Kendrick was great. He’s the best very knowledgeable and professional. Makes a great first impression for your business He’s the best very knowledgeable and professional. Makes a great first impression for your business More

by LYNN.CRAMER54 Verified Customer Verified Customer

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Great team! Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. More

by DEREK70 Verified Customer Verified Customer

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The service team far outshines the sales team. Kendrick took the time to listen, ask the right questions, and then provide clear explanations along with solutions. While I had written this place o Kendrick took the time to listen, ask the right questions, and then provide clear explanations along with solutions. While I had written this place off for new car sales, a last-minute oil change with Kendrick has me reconsidering—I could see myself coming back for more service. More

by OPIESWOOD Verified Customer Verified Customer

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I brought my car in with specifics concerns and told none of the concerns were found although I had a picture of the oil leak. My car sat for 5 days before it was even looked at and I was never given a loane of the concerns were found although I had a picture of the oil leak. My car sat for 5 days before it was even looked at and I was never given a loaner car although I was specifically told loaners are always available when I bought my Wagoneer and I requested one. Although no one found anything wrong with my Jeep, they did recommend $1900 worth of fluids and belts (on a one year old vehicle). The techs, however, said it was in excellent condition. When I came to pick my Wagoneer up, I had to wait 35 minutes for someone to “bring it up top” with the keys. I won’t be returning. I had a similar experience when I was looking to buy my car which is why I bought it in Lee’s Summit. More

by JZYGMUNT11 Verified Customer Verified Customer

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Unfortunately poor customer service and quality attention to repair my vehicle has been poor. Promised follow up has not happened either even after addressing my concerns with management. I am still waiting to repair my vehicle has been poor. Promised follow up has not happened either even after addressing my concerns with management. I am still waiting for the follow up as the new service manager seemed sincere. Maybe this is not the case? I hope unaddressed concerns with my vehicle will not leave me on the side of the road. More

by gstutz8229 Verified Customer Verified Customer

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