Lauren Ball
Lauren Ball at Spitzer Ford Dubois, LLC
Refer Me

Lauren Ball

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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5.0
15 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English English

5.0

15 Reviews

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15 Reviews of Lauren Ball

April 26, 2024

Dealership Rating
Employee Rating

Got me in when they said they would, work performed as requested at a fair rate. Kept motorhome clean inside, and that’s important to me. Pleasant people, nice to deal with! More

by RON.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Gary Gallaher

Apr 29, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, Ron, and for taking the time to leave us this wonderful feedback!

April 25, 2024

Dealership Rating
Employee Rating

I’m always treated well and courteous by the staff and a very quick response with my problem can’t thank them enough More

by SANDSPRINGLODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry

Apr 25, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review! It is our pleasure to serve your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!

April 24, 2024

Dealership Rating
Employee Rating

I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan , Steve Chris & Evan in Mechanics

Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 20, 2024

Dealership Rating
Employee Rating

Great and helpful Close to home Very nice people who work there Car is in and out More

by mary.crana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!

April 17, 2024

Dealership Rating
Employee Rating

All went well, but did forget to put on bill copy. If the 21 point services was done More

by sherryjoenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Spitzer Ford Dubois, LLC responded

Thank you, Sherry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

April 13, 2024

Dealership Rating
Employee Rating

Nice dealership kept me informed about a possible recall on my car and got me scheduled in quickly. More

by djogden1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2024

Dealership Rating
Employee Rating

The service department is on target with results and very knowledgeable on repairs to your vehicle More

by Kenrowles49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry

Apr 03, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

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Employee Rating

Very polite and respectful and welcoming staffing quality and professional service people in the medium duty truck garage More

by FLONG1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 17, 2024

Dealership Rating
Employee Rating

Very sloppy, they did not reconnect all the wire and hose keepers, about 7-8 of them! Left tools laying at bottom of the windshield! They just left everything dangling after replacing the turbocharger. More

by bradstewart54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2024

Spitzer Ford Dubois, LLC responded

Brad, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 13, 2024

Dealership Rating
Employee Rating

I've been getting our motorhome serviced and inspected here for years. I've always felt safe, leaving on a trip, knowing that the work was done by professionals. Gary Gallaher is the most knowledgeable More

by johnobryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

Mar 13, 2024

Spitzer Ford Dubois, LLC responded

Hi John: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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