Kenneth Lucas | Page 33

simply The best Even if it was a BMW product from a Mercedes Benz dealer, they took royal care of me. The sales rep Mr Kenneth Lucas is a real pro.From the first cal Even if it was a BMW product from a Mercedes Benz dealer, they took royal care of me. The sales rep Mr Kenneth Lucas is a real pro.From the first call threw signature to the last shakehand. I bought this car over the phone.The price was excellent .15 000$ rebate with only 3 months and 5500miles on the meter.Incredible!!!! Mr Lucas made me feel i could trust him.All the people working there are friendly. SIMPLY THE BEST CAR DEALER I EVER SEEN!!!!! More

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First Time Client with Fantastic Experience Buying a Car On 11/9/19 I made my first visit to this dealership. I have purchased many cars in my life time and never had a more pleasant experience buying a ca On 11/9/19 I made my first visit to this dealership. I have purchased many cars in my life time and never had a more pleasant experience buying a car. In less than an hour I drove 2 cars and made a deal. The negotiations were unbelievably easy and quick. I countered the first offer and they came back offering me the deal I requested. I thought the whole process was extremely fair and easy. Even Harry Sugarman, financial consultant, was a pleasure to deal with. I never felt pressured to make a decision. Sales consultants Ken Lucas and Nick Verdile were awesome- extremely professional and made me very comfortable. The car was not ready for delivery so I was given a loaner and Nick as well as Mark Bradberry, product concierge, delivered the car to my home one hour away, a couple days later! Mark spent over an hour explaining every little detail of the car. I am not only in awe of the vehicle I purchased, but also the entire buying experience. I greatly appreciate the top notch service I received- so much so that I look forward to servicing my new vehicle at this dealership and hopefully making another purchase there in the future! Neil More

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Friendly & efficient! In my opinion, buying a car is usually not a pleasant endeavor, however, my experience at Mercedes-Benz of Bonita Springs came as close as it can get! In my opinion, buying a car is usually not a pleasant endeavor, however, my experience at Mercedes-Benz of Bonita Springs came as close as it can get! Everyone I encountered was pleasant and professional. My salesman, Ken Lucas, was personable, friendly and efficient, and I appreciated his willingness to drive the used car I was considering down to my mechanic on Marco Island for an inspection. Upon sealing the deal he and David Mesa (in Finance) had everything lined up and ready to go so that I was driving out of the dealership in my new (used) car within 30 minutes. No wasted time - I appreciate that! All in all, probably the best car buying experience I've ever had. More

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Ken Lucas was very helpful. We were treated with hospitality and attentiveness. Ken Lucas listened well to us and we negotiated a good deal for the exact car we wanted. We were treated with hospitality and attentiveness. Ken Lucas listened well to us and we negotiated a good deal for the exact car we wanted. More

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We found the truck we were looking for and even though it was almost 4 hours away it was well worth the drive. Our sales person, Ken, took care of everything via text and phone so that upon our arrival every was almost 4 hours away it was well worth the drive. Our sales person, Ken, took care of everything via text and phone so that upon our arrival everything was ready to go. There was nothing hidden and everything was very upfront when my husband arrived.Thank you for making this and easy transaction. We purchased a pre owned vehicle that was not the brand of this dealership and we were treated well. More

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Best Customer Service This is my 3rd vehicle I have purchased from Ken Lucas. He has the best customer service that's why we keep coming back to him. He's very attentive an This is my 3rd vehicle I have purchased from Ken Lucas. He has the best customer service that's why we keep coming back to him. He's very attentive and makes sure everything goes smoothly with the process. He always makes sure we are completely satisfied. I will keep coming back for all my vehicles. More

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Excellent Service We had an excellent and painless buying experience with Ken Lucas and his team buying a SUV at this Mercedes dealership. Ken was beyond patient with We had an excellent and painless buying experience with Ken Lucas and his team buying a SUV at this Mercedes dealership. Ken was beyond patient with my indecisiveness as to which model/color. The heat index was over 100 degrees and their garage facility made it doable in this heat. The follow through after the sale is outstanding. They treated us like we were buying one of the most expensive cars on the lot and that surely wasn't the case. Highly recommend Ken and the gang. Pamela Collins Naples PS We have been here before for service on our 550 S but after visiting the show room I am certain we can host a wonderful charity fund raiser in this gorgeous facility. Ralph and John? More

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Mr. Ken Lucas one of the best sales personal Mr. Ken Lucas were one the most professional sales person who truly gave me more than the time to look, examine and explain all the features of the ca Mr. Ken Lucas were one the most professional sales person who truly gave me more than the time to look, examine and explain all the features of the car I was very interesting in, he stayed after hours to work with me to get the best deal, Mr. Ken not only made me feel satisfy with the car I bought he even made me feel that the Mercedes-Benz of Bonita spring is the best dealer even though I live in fort Myers but from now on this is my dealer, Im talking from an experience I have 4 Mercedes and the best deal was from this dealer, ask for Mr. Ken Lucas and you will be happy . thank you Mr. Ken Lucas More

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2004 Corvette The dealership was the cleanest I have ever been in. The condition of this classic car was immaculate! The car was delivered with new tires ,breaks, The dealership was the cleanest I have ever been in. The condition of this classic car was immaculate! The car was delivered with new tires ,breaks, wipers and oil with only 21000 miles. Kenneth was great to work with! More

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Excellent customer service As I live in Alabama, the majority of my purchase was online and by phone with Kenneth Lucas. He went above and beyond to get me in the car that I wan As I live in Alabama, the majority of my purchase was online and by phone with Kenneth Lucas. He went above and beyond to get me in the car that I wanted. He even picked me up at the airport to get me to the dealership before it normally opened on Saturday because of the long drive home that I had. Everything was ready when I got there and I was on the road home in no time. The quickest and easiest transaction at a dealership that I have ever had. More

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