Kenneth "Rags" Jones | Page 25
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
February 01, 2020
Kenneth did a great job explaining everything and was friendly when I brought my car in for oil changed and rotation. I asked what preventative service was next, and was very knowledgeable. friendly when I brought my car in for oil changed and rotation. I asked what preventative service was next, and was very knowledgeable. More
January 26, 2020
Best location!! Best customer service!! Comfortable waiting area! Anytime I have had an issue with my car or anything dealing with my car I was assisted and the problem was taken care of expeditiously! waiting area! Anytime I have had an issue with my car or anything dealing with my car I was assisted and the problem was taken care of expeditiously! More
Other Employees Tagged: Mike Jones
January 25, 2020
They were very quick and friendly. I got there pretty early so I was hoping to not have to be late for work and Kenneth made sure I got in and out. Shout to Kenneth! early so I was hoping to not have to be late for work and Kenneth made sure I got in and out. Shout to Kenneth! More
January 24, 2020
Great service excellent customer service experience every time I come to this location. The service department is quick with labor and knowledgeable and honest with clients about any problems. Always profess time I come to this location. The service department is quick with labor and knowledgeable and honest with clients about any problems. Always professional. Will continue to come to this dealership More
Other Employees Tagged: Dexter Alexander, Skylar Lewis , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi
January 23, 2020
Knowledgeable, kind and friendly staff The dealership has always been great, which is the MAIN reason I purchase and get my CRV serviced at Wolfchase Honda. The staff is nice and very acco The dealership has always been great, which is the MAIN reason I purchase and get my CRV serviced at Wolfchase Honda. The staff is nice and very accommodating. More
Other Employees Tagged: Greg King
January 21, 2020
My overall experience was great, my first time bringing my car in and they took very good care of me and made sure I got home instead of waiting there till it was done. Thanks Mr. Carl Sanders and Mr Kenne my car in and they took very good care of me and made sure I got home instead of waiting there till it was done. Thanks Mr. Carl Sanders and Mr Kenneth Jones More
Other Employees Tagged: Carl Sanders
January 20, 2020
My service advisor was friendly and professional. Other staff, especially Skylar and the cashier were friendly and professional too. I prefer coming to Wolfchase Honda for my service. staff, especially Skylar and the cashier were friendly and professional too. I prefer coming to Wolfchase Honda for my service. More
Other Employees Tagged: Dexter Alexander, Skylar Lewis , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi
January 18, 2020
In for oil change and 30,000 maintenance Brought my van in for maintenance and oil change. AFter looking over the scheduled maintenance and seeing that I may be spending around $500, I was h Brought my van in for maintenance and oil change. AFter looking over the scheduled maintenance and seeing that I may be spending around $500, I was happy that the associate asked me my exact type of shifting mechanism in my car. After discussing this and clarifying, he discovered I would not need the transmission treatment, and then he double checked my records and also noticed there were a couple other things I did not need. We then discussed what would be done during this visit, and I only waited about an hour. I was very pleased that my associate spoke in depth with me and we figured out my exact needs. Rather than just assume I needed everything "scheduled" for the 30,000 maintenance. More

