Kenneth "Rags" Jones | Page 27
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
December 28, 2019
Service Dept Ken is always very nice and helpful.Could not ask for better service from him. However this was the 8th time that I have had to bring in my 2019 Ken is always very nice and helpful.Could not ask for better service from him. However this was the 8th time that I have had to bring in my 2019 Honda Pilot for main display issues. Backup camera would not work, satellite radio would not work, FM radio would not work and it would not shut down even after Pilot turned off and it eventually drained the battery. All the service dept could do was do a factory reset, they have no idea how to solve the problem. More
December 28, 2019
Job well done! Service was completed as requested and and even with a minor incident with my key all was done to my full satisfaction. What more can you ask for. Service was completed as requested and and even with a minor incident with my key all was done to my full satisfaction. What more can you ask for. More
December 27, 2019
Awesome Very professional friendly.a great experience. From my service advisor to The service technicians. When,I thought I had covered it all. They informed Very professional friendly.a great experience. From my service advisor to The service technicians. When,I thought I had covered it all. They informed me of other critical needs. More
December 27, 2019
The service great! The service was great and the staff is friendly. the wait time was very manageable, the price is also reasonable. Doing a wonderful job, thank you The service was great and the staff is friendly. the wait time was very manageable, the price is also reasonable. Doing a wonderful job, thank you More
December 26, 2019
Fast and Good Services I had my CRV in service on Dec 24 for oil change. Tony Duggan was my adviser and he was able to get me In and Out in 35-40 mins. They had my car servi I had my CRV in service on Dec 24 for oil change. Tony Duggan was my adviser and he was able to get me In and Out in 35-40 mins. They had my car service history in system and know exactly what i need for every time i brought my car in for maintenance/services. Tony is friendly and pleasant to work with. More
Other Employees Tagged: Tony Duggan
December 19, 2019
The Best Honda In Memphis! This is my favorite Honda to visit for servicing my car! They are fast, friendly, and very knowledgeable. I am usually in and out, or I’ll take the sh This is my favorite Honda to visit for servicing my car! They are fast, friendly, and very knowledgeable. I am usually in and out, or I’ll take the shuttle, which is an added bonus. More
Other Employees Tagged: Dexter Alexander, Skylar Lewis , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi
December 16, 2019
Very Pleased! Went in for transmission flush and oil change and they found issue with my tire and let me know as soon as they noticed it. I got it fixed as well and Went in for transmission flush and oil change and they found issue with my tire and let me know as soon as they noticed it. I got it fixed as well and still only paid as much as I was expecting. They are great! And talk to you about everything and want you to understand as much as you can about your car! More
December 15, 2019
very good experience The folks at the service center and the car rental were extremely helpful and friendly. Nobody likes to have their car break down and pay to have it The folks at the service center and the car rental were extremely helpful and friendly. Nobody likes to have their car break down and pay to have it fixed but they made it as painless as possible. If i could have gotten a free loaner for overnight, my experience would have been 5 stars. The young man who picked me up from service to bring me to the rental agent was fantastic. More
December 08, 2019
Great service! Came in for an oil change. Got in and out in a very reasonable amount of time. Staff was friendly and helpful. Didn’t put a hard sell on for anything Came in for an oil change. Got in and out in a very reasonable amount of time. Staff was friendly and helpful. Didn’t put a hard sell on for anything - just made recommendations. More
December 05, 2019
Did A Good Job In Helping With My CRV Problems The Service Manager, Mr. Abdull Jones, has been great working with the Honda Motor Division to correct the problems I have experienced with our 2017 C The Service Manager, Mr. Abdull Jones, has been great working with the Honda Motor Division to correct the problems I have experienced with our 2017 CRV. The dealership has done their very best, which I appreciate very much. More
Other Employees Tagged: John Lau

