Kenneth "Rags" Jones | Page 30
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
October 30, 2019
Quick and professional. They took care of me as a drive in customer without an appointment. The wait was reasonable for what I needed done. I was notified when the job was co They took care of me as a drive in customer without an appointment. The wait was reasonable for what I needed done. I was notified when the job was completed. More
October 27, 2019
Oil change Came in for a oil change and net with Kenny, one of the service advisers. He was very knowledgeable and recommended some things for our Honda. He put Came in for a oil change and net with Kenny, one of the service advisers. He was very knowledgeable and recommended some things for our Honda. He put me together with Richie a Master Honda technician. More
October 26, 2019
2011 Odyssey fixer-upper I'm in the Military and the family and have moved across the state back and forth a couple times from east coast to mid-south, to west coast and now b I'm in the Military and the family and have moved across the state back and forth a couple times from east coast to mid-south, to west coast and now back to mid-south in the last 8-9 years. I was actually serving on a combat deployment in Afghanistan and my wife gave birth to our 1st born and needed a bigger vehicle, so she traded in our Accord for a new 2011 Honda Odyssey. The van has been with our family through multiple deployments while living in 4 different states. Military life is not easy on family, but I have to say this van has been a stronghold for our family through the last almost decade, with little to no mechanical issues. We recently brought it into Wolfchase Honda as we just put over 100K miles on it this last year. They replaced the timing belt, hoses, axles, shocks, spun the rotes, and threw in an oil change to boot. A little expensive, but can't complain, the van just like our family has been through a lot. The service professional were nothing short of outstanding; very courteous, very helpful, and explained everything well. Solid work gentlemen. From one professional to another, Thank You. More
Other Employees Tagged: Tony Duggan, Eric Hargrove
October 23, 2019
Great Service Great service at reasonable price. Service agent was very professional, friendly and kept me informed of the progress of the service being performed. Great service at reasonable price. Service agent was very professional, friendly and kept me informed of the progress of the service being performed. Service time was short and I got in and out within 45 minutes. More
October 23, 2019
Service Visit As always, the staff at Wolfchase Honda was very professional and got the job done quickly. From Ken, the service associate, to the drop off guy, I wa As always, the staff at Wolfchase Honda was very professional and got the job done quickly. From Ken, the service associate, to the drop off guy, I was met with a polite smile. The construction was a bit of a pain, but they seemed to have it worked out to make it as convenient as possible. More
October 22, 2019
New car purchase Mike, my salesman was very informative, relatable and willing to go the extra mile. He made the dreaded car buying experience a pleasant one. Overal Mike, my salesman was very informative, relatable and willing to go the extra mile. He made the dreaded car buying experience a pleasant one. Overall good experience. More
Other Employees Tagged: Tim McCrary, Trevor Werner , Mike Sakaan
October 18, 2019
Great Service I was called and advised of what needed to be done and prices. Work was completed fast and to my expectations. I will visit again. I was called and advised of what needed to be done and prices. Work was completed fast and to my expectations. I will visit again. More
October 18, 2019
Great Service I had great service from Mr. Jones. He was wonderful and was able to get me in and out really quickly. He was also really friendly and made an effort I had great service from Mr. Jones. He was wonderful and was able to get me in and out really quickly. He was also really friendly and made an effort to make sure I was happy. More
Other Employees Tagged: Mike Jones, Mike Jones
October 16, 2019
Oil change The service and people were impeccable. Mr. Jones greeted me with a welcoming smile and treated me with respect. Thank you for a great visit. The service and people were impeccable. Mr. Jones greeted me with a welcoming smile and treated me with respect. Thank you for a great visit. More
October 16, 2019
Oil Change Appointment was made for my FIRST oil change. Did have to wait in line to drop off my car, as it was before 8 and everyone was dropping off at the sa Appointment was made for my FIRST oil change. Did have to wait in line to drop off my car, as it was before 8 and everyone was dropping off at the same time. After that, it was very quick. When I picked up my car, Kenneth explained everything to me. Excellent customer service. More

